Summary
Overview
Work History
Education
Skills
Timeline
Awards
Generic

Tracey Herring

Fort Knox,KY

Summary


Professional salon management professional with proven track record in optimizing operations, enhancing client satisfaction, and driving revenue growth. Adept at leading and motivating teams, managing inventory, and ensuring compliance with industry standards. Known for strong organizational skills, adaptability to changing demands, and results-driven approach. Reliable and effective in fostering collaborative work environment.

Overview

17
17
years of professional experience

Work History

Salon Manager

United Salons LLC DBA Great Clips
07.2023 - 06.2025


  • Aided in inventory management by tracking product usage and restocking supplies as needed.
  • Participated in training sessions to enhance knowledge of hair care products and techniques.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Supported staff in maintaining cleanliness and organization of salon environment.
  • Learned and utilized point-of-sale systems for processing transactions efficiently.
  • Provided exceptional customer service, addressing client inquiries and concerns promptly.

Salon Manager

Supercuts
08.2020 - 07.2023
  • Assisted in managing daily salon operations and scheduling appointments for clients.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Maintained general appointment calendar and set shift schedules.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.

Salon Owner/Operator

Tracey Herring Hair Design
09.2014 - 07.2020
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
  • Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
  • Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.

Salon Manager

HairMasters
06.2008 - 09.2014
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
  • Ensured compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Handled employee scheduling and coverage needs during business hours.
  • Oversaw staff recruitment efforts to ensure a diverse team of talented professionals was assembled for the salon''s success.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
  • Evaluated stylist performances through regular feedback sessions and implemented strategies for improvement when necessary.

Education

No Degree - Cosmetology

Career Academy of Beauty
Anaheim, Ca
06-2008

General

Lowville Academy Central School
Lowville, NY
06-1990

No Degree - Cosmetology

B.O.C.E.S Trade School
Glenfield, NY
06-1990

Skills

  • Customer service
  • Employee development
  • Decision-making skills
  • Problem-solving skills
  • Training staff
  • Client satisfaction
  • Scheduling
  • Cleanliness and sanitation
  • Inventory controls
  • Client relations
  • Performance improvement
  • Product promotion
  • Commitment to quality and service

Timeline

Salon Manager

United Salons LLC DBA Great Clips
07.2023 - 06.2025

Salon Manager

Supercuts
08.2020 - 07.2023

Salon Owner/Operator

Tracey Herring Hair Design
09.2014 - 07.2020

Salon Manager

HairMasters
06.2008 - 09.2014

No Degree - Cosmetology

Career Academy of Beauty

General

Lowville Academy Central School

No Degree - Cosmetology

B.O.C.E.S Trade School

Awards

* Peoples Choice Award   Supercuts, Jan 2023


* Salon Leader Award  Supercuts, March 2023 

___ Building positive salon, culture and high performance teams


* Leadership And Adaptability Jan 2022