Driven and meticulous professional with a proven track record at Gera Gardens, adept in data entry and customer relationship management. Excelled in enhancing office efficiency and customer satisfaction through meticulous attention to detail and a positive attitude. Skilled in mentoring and problem-solving, significantly improving team performance and operational smoothness.
Hi, I’m
Tracey Hunstein
Spring Hill,FL
Summary
Overview
2
years of professional experience
1
Certification
Work History
Gera Gardens
Office Assistant
01.2021 - 04.2021
Job overview
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Boyscouts of America
Sales Associate
04.2019 - 11.2020
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Ruby Tuesday
Server Trainer
06.2019 - 07.2020
Job overview
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
Suffolk County Community CollegeBrentwood, NY
CASAC from Drug And Alcohol Addiction Counseling
09.2020
University Overview
Suffolk County Peer Advocate TrainingBethpage, NY
Certification from Certified Recovery Peer Advocate
05.2017
University Overview
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Strong Problem Solver
- Relationship Building
- Meticulous attention to detail
- Scheduling Meetings
- Customer Relationship Management (CRM)
- Issue Resolution
- Event Planning
Certification
I'm certified in drug and Alcohol Peer Advocate
Helping clients with a
one day at a time approach.
Helping clients through listening, suggesting and understanding their needs.
Allowing clients to come to realize they are able to accomplish small tasks, while building their confidence
Timeline
Office Assistant
Gera Gardens
01.2021 - 04.2021
Server Trainer
Ruby Tuesday
06.2019 - 07.2020
Sales Associate
Boyscouts of America
04.2019 - 11.2020
Suffolk County Community College
CASAC from Drug And Alcohol Addiction Counseling
Suffolk County Peer Advocate Training
Certification from Certified Recovery Peer Advocate
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