Tracey Jacobs

• Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
• Commercial account billing
• Marketing strategies to stay above the competition

• Enhanced patient satisfaction by efficiently scheduling appointments and handling registration tasks.
• Organized administrative workflows within the office space to improve overall efficiency among team members while minimizing disruptions during busy periods.
• Supported billing department efforts by accurately collecting co-payments, verifying insurance coverage, and addressing financial concerns for patients.
• Applied administrative knowledge and courtesy to explain procedures and services to patients.
• Verified patient's insurance eligibility and benefits coverage.

• Ability to maintain consistent flow while working under fast pace 20 minute time interval

• Trained new hires for front desk PCT and Nurse Practitioner.

• Worked closely with practitioner to maintain consistent flow.

• Worked effectively in fast-paced environments.

• Enhanced patient care by accurately performing EKG testing and analyzing results.
• Streamlined diagnostic processes for faster results by maintaining and calibrating EKG equipment.
• Boosted patient satisfaction through effective communication and empathy during EKG procedures.
• Collaborated with healthcare teams to provide efficient and accurate patient diagnosis, improving treatment plans.
• Night shift tech alone with minimal direction completed care by knowledge of importance considering age and health factors.