Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Tracey Johns

Vancouver,WA

Summary

Top-notch Executive Director with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, regulatory compliance and best practices.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Executive Director

Courtyard Fountains
08.2022 - 10.2023
  • Worked closely with organizational leadership and investors to guide operational strategy.
  • Led Assisted Living out of regulatory non-compliance and built a culture of "always ready- always compliant".
  • Set organizational goals and objectives to guide and direct community focus and achieve mission fulfillment.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Built and maintained strong team by hiring and training qualified staff to create positive and productive work environments.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.

Executive Director

The Forum At Town Center
06.2018 - 02.2022
  • Management of 237-bed Independent Living
  • Administrator of 87-bed Assisted Living, successful 2021 CHOW and licensing survey with no deficiencies in care, only 3 deficiencies related to physical plant not in Admin control, 1 deficiency for content of Fire Drill form mandated at corporate level
  • Labor, operating expense reductions to adhere to budget.
  • Improvement in customer and employee satisfaction surveys 3 years in a row

Executive Director

Asistencia Villa Rehabilitation and Care Center
09.2012 - 06.2018
  • A 99-bed Skilled Nursing facility with 33 subacute beds licensed for Trach and Ventilator care.
  • Community improved CMS rating from one to five stars during tenure as survey results, staffing and turnover rates improved dramatically.
  • Worked with Kaiser Permanente to become their only contracted community in the Inland Valley creating greater financial gains and profitability.
  • No workers compensation claims for three years due to development of safety program. Improved employee turnover rates from 18% to 4%.


Executive Director

Legacy Post Acute Rehabilitation
07.2007 - 09.2012
  • 114-bed SNF with 60+ ventilator/trach dependent rehab residents, long term SNF residents
  • Expansion of the subacute Medi-Caid unit with physical plant and operation improvements
  • Creation of Medicare Specialty Care unit with renovations
  • Large profit margins due to expense management and revenue enhancement

Financial Services Consultant

Sunset Haven Management
06.2001 - 08.2007
  • Oversight of financial operations
  • Training of Admission, Business office and Managers in financial systems and management to budget
  • Interim Administrator in several Assisted Living communities
  • Interim Director of Sunset Haven Home Health
  • Financial Oversight of 9-11 separate communities

Financial Services Manager

HCR/ManorCare, Western States
06.1996 - 04.2001
  • Training of Administrators on financial operations, reading and working with the P & L statements
  • Training and supervision of Business Staff
  • AR/AP/PR training and oversight
  • Managed preparation of company's budget.
  • Identified signs of fraud and took proactive action to protect institutional assets.
  • Developed improvement plans to continuously develop individual and group performance, knowledge and abilities.
  • Provided financial reports and interpreted financial information to Administrator while recommending further courses of action.
  • Evaluated and approved journal entries, helping to keep accounts current and accurate.
  • Established and enforced operational policies and procedures to maintain efficient and effective accounting operations.
  • Worked with accounting staff to efficiently coordinate month-end closing and reporting activities.
  • Conducted in-depth audits to review accounts, controls and compliance with sound accounting practices.
  • Developed strategic plans for day-to-day financial operations.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.

Education

No Degree - Sociology

University of California, San Diego
San Diego, CA

No Degree - Business Administration

University of California, Santa Barbara
Santa Barbara, CA

No Degree - SNF Administration Preparation

University of Redlands
Redlands, CA

Skills

  • Financial Management
  • Community Engagement
  • Compliance and Regulations
  • Business Development
  • Quality Control
  • Staff Management
  • Marketing
  • Operations Management
  • Resident Satisfaction
  • Policy and Procedure Adherence
  • Operational Planning

Certification

Oregon - Assisted Living Administrator License license 10201914 (2019-Current)


Prior Licenses:

RCFE Certification (2001-2018) - California

SNF Admin License (California) 2007-2022

SNF Admin License (Oregon) 2018-2022

Additional Information

  • requestReferences available upon requestReferences available upon requestReferences available upon request

Timeline

Executive Director

Courtyard Fountains
08.2022 - 10.2023

Executive Director

The Forum At Town Center
06.2018 - 02.2022

Executive Director

Asistencia Villa Rehabilitation and Care Center
09.2012 - 06.2018

Executive Director

Legacy Post Acute Rehabilitation
07.2007 - 09.2012

Financial Services Consultant

Sunset Haven Management
06.2001 - 08.2007

Financial Services Manager

HCR/ManorCare, Western States
06.1996 - 04.2001

No Degree - Sociology

University of California, San Diego

No Degree - Business Administration

University of California, Santa Barbara

No Degree - SNF Administration Preparation

University of Redlands
Tracey Johns