Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rebecca Higginbotham

Midland City,AL

Summary

Hard-working, results-oriented professional with 8+ years experience in consultative sales, customer loyalty and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your company achieve its goals. Aiming to leverage my abilities to successfully fill the role at your company.

Overview

21
21
years of professional experience

Work History

Account Executive

Wiregrass Radio
Dothan, AL
11.2019 - Current

Sales Manager

Mr. Mattress
Dothan/Troy, AL
06.2016 - 11.2019
  • Cold-called and followed up with prospective customers to promote overall satisfaction and continued business
  • Contacted key clients and internal partners to develop strong business relationships and networks
  • Maintained company databases of clients, vendors and partners and updated information and accounts
  • Responded promptly to client referrals, concerns and questions and implemented appropriate adjustments and solutions
  • Delivered proposals and presentations regarding product benefits
  • Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
  • Represented brand during special events, customer interactions and sales
  • Arranged in-person meetings and visited with clients to improve success of sales pitches
  • Generated leads and located opportunities for market expansion and business growth
  • Responded promptly to customer queries to increase overall satisfaction
  • Developed presentations and promotional materials for company products and services
  • Used negotiation and persuasion skills to influence decision-makers
  • Addressed customer questions and concerns regarding prices and product use
  • Gathered customer feedback and implemented process adjustments to minimize complaints.

Sales Manager

Bedzzzz Express
Troy, AL
05.2014 - 06.2016

Cosmetologist

Dothan, AL
05.2003 - 04.2014
  • Resolved customer disputes and accounts receivable discrepancies
  • Used knowledge of company products and services to recommend solutions to customers
  • Responded promptly to customer queries to increase overall satisfaction
  • Entered customer transaction information into company databases
  • Addressed customer questions and concerns regarding prices and product use
  • Collaborated with marketing to develop and execute marketing campaigns
  • Solicited new opportunities and generated leads by leveraging business intelligence and third-party data sources
  • Built and established strong relationships with customers, enabling long-term partnerships
  • Stayed current on customer trends and requirements
  • Updated and expanded client databases within assigned territory
  • Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
  • Developed strong relationships with clients to grow business networks.

Education

Cosmetology License -

Wallace Community College
Dothan, AL
05.2003

High School Diploma -

Dale County High School
Midland City, AL
05.1993

Skills

  • Strong Networking Skills
  • Excellent Customer Service
  • Interpersonal Relationship Skills
  • Experienced Negotiation Skills

References

References available upon request

Timeline

Account Executive

Wiregrass Radio
11.2019 - Current

Sales Manager

Mr. Mattress
06.2016 - 11.2019

Sales Manager

Bedzzzz Express
05.2014 - 06.2016

Cosmetologist

05.2003 - 04.2014

Cosmetology License -

Wallace Community College

High School Diploma -

Dale County High School

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Rebecca Higginbotham