Tracey Larrasquitu
Receptionist
Van Nuys,CA
Summary
Dynamic professional with proven expertise in customer service and office management, notably at FedEx:Ground. Excelled in high-pressure environments, enhancing package handling efficiency and customer satisfaction. Skilled in data entry and problem-solving, adept at multitasking and maintaining attention to detail. Achieved significant improvements in productivity and client relations through effective communication and adaptability. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
9
9
years of professional experience
Work History
Receptionist
Cookie Cutters Haircuts For Kids
10.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept work shop cleaned for stylist next client.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Package Handler
FedEx:Ground
09.2015 - 01.2016
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Education
High School Diploma -
R.L Paschal
Fort Worth, TX 05.2001 -
Skills
Data Entry
Telephone skills
File Management
Office Management
Maintenance
Customer and client relations
Scheduling
Organization skills
Multitasking
Customer Service
Effective Communication
Attention to Detail
Problem-Solving
Adaptability and Flexibility
Additional Information
Have volunteered at soup kitchens in Fort worth TX, Also food handling at Lena pope homes.
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Cookie Cutters Haircuts For Kids
10.2023 - 05.2024
Package Handler
FedEx:Ground
09.2015 - 01.2016
High School Diploma -
R.L Paschal
05.2001 -
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