Summary
Overview
Work History
Education
Timeline
Generic

TRACEY LYNN ANO

Antioch,IL

Summary

Medical billing professional with strong focus on accuracy and efficiency in processing healthcare claims. Demonstrates thorough understanding of insurance guidelines and billing procedures. A reliable team player who adapts to changing needs and is committed to achieving optimal results through collaboration and attention to detail.

Overview

40
40
years of professional experience

Work History

Medical Biller

American Center For Spine and Neurosurgery
01.2012 - Current
  • Conducted regular audits of billing records to ensure accuracy and completeness, enhancing overall financial performance for the practice.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Assisted patients in understanding insurance benefits, leading to a positive experience during their visit.
  • Adhered to established standards to safeguard patients' health information.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Delivered timely and accurate charge submissions.
  • Collected payments and applied to patient accounts.
  • Liaised between patients, insurance companies, and billing office.
  • Posted payments and collections on regular basis.

Facility Manager

DR. MARK TRELKA
01.1997 - 12.2011
  • Manage and negotiate the facilitation of all insurance agreements and vendor contracts
  • Create and oversee daily reconciliation to track and document revenue


  • Develop and implement Financial Annual Plan for facility to remain competitive with market standards
  • Primary liaison between facility, vendor and customer with resolution of accounts receivables
  • Assess and authorize monthly P/L inputs for account management team
  • Organize and prioritize internal procedures and policies to ensure consistent operations and increased efficiencies
  • Train, coach and mentor staff to ensure smooth adoption of software procedures, SOP's and policies
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.

Account Coordinator

NORTHSHORE TERRACE
01.1987 - 01.1991
  • Maintained, monitored and processed all residents' accounts to include checking, savings and transaction history, which resulted in optimal account efficiency
  • Facilitate local and state quality audit, which resulted in corrective action..compliance for violations incurred
  • Successfully developed and executed a standard library of forms for organization

Resident Admission Coordinator

NORTHSHORE TERRACE
01.1985 - 01.1987
  • Resident transportation
  • Timely and accurate admission protocol
  • Petty cash account reconciliation

Education

COLLEGE OF LAKE COUNTY

High school or equivalent -

GRAYSLAKE HIGHSCHOOL

Timeline

Medical Biller

American Center For Spine and Neurosurgery
01.2012 - Current

Facility Manager

DR. MARK TRELKA
01.1997 - 12.2011

Account Coordinator

NORTHSHORE TERRACE
01.1987 - 01.1991

Resident Admission Coordinator

NORTHSHORE TERRACE
01.1985 - 01.1987

High school or equivalent -

GRAYSLAKE HIGHSCHOOL

COLLEGE OF LAKE COUNTY
TRACEY LYNN ANO