Summary
Overview
Work History
Education
Skills
Work Summary
Volunteer Experience
References
Timeline
Generic

Tracey Grossi

Milford,PA

Summary

Driven and resourceful executive administrative professional with 25+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

20
20
years of professional experience

Work History

Executive Assistant

McAteer & Will Estates| Keller WIlliams
03.2021 - Current
  • Managed administrative functions, including Executive Team calendar management with focus on proper allocation of executive availability
  • Produce accurate office files, update spreadsheet and handle incoming invoices and payments
  • Coordinate and execute all community and office events
  • Manage over 2000 contacts for owners and kept track of periodic communication needed for those contacts including priority contacts.

Cash Office Supervisor

Price Chopper
09.2020 - 03.2021
  • Reconcile and balance store accounts on a daily basis
  • Oversaw and handled office inventory activities, including ordering, stocking, and shipment receiving
  • Manage front end staff and cash office associates
  • Ensure the cash office is run in a professional and efficient manner.

Administrative Assistant

Pioneer Packaging
09.2019 - 02.2020
  • Schedule and coordinate truck deliveries of products for company
  • Input orders for clients into the system for products to be produced
  • Provide administrative support to the office team
  • Organizes and maintains a filing system for customer files, including generating file numbers, filing, and pulling files
  • Greets visitors and provides reception support to address their needs and provides a positive experience.

Executive Assistant

BELL Foundation
01.2018 - 03.2019
  • Reviewed and reconciled expense reports for the CEO and 8 of her executive team members
  • Managed the CEO’s calendar and provided administrative support as required
  • Drafted and managed internal and external communications including directing incoming calls and visitors, drafting emails and other correspondence
  • Prepared for, recorded, and debriefed all leadership team meetings
  • Provided administrative support to the Executive Management Team including managing the team’s calendars, travel and expenses
  • Played a proactive role in increasing the productivity, efficiency, and organization of the senior leadership team, including file organization and management
  • Served as a liaison to staff and external constituents
  • Served as the main point of contact for the Board of Directors and their assistants
  • Prepared for, record, and debrief all Board of Directors meetings and Board Committee meetings, including the annual Board Retreat
  • Collaborated across functional areas as needed to ensure effective support for the CEO and leadership team.

Executive Assistant

Unipart Expert Practices
01.2016 - 11.2017
  • Negotiated hotel contracts to support company-wide cost reduction initiative and built long-term commercial relationships
  • Managed company events and meetings including travel arrangements, communication, and budget planning
  • Reviewed and reconciled expense reports to ensure accurate client billing
  • Oversaw resource availability, supported new hire orientation, address staff complaints, and prepared communications
  • Administered multiple projects’ timelines and verified all project deliverables were met (IT, HR, Resourcing)
  • Provided project support to a $14M program in over 10 locations in the North East Region
  • Organized data to manage central program KPI’s to ensure accurate contract delivery
  • Facilitated the hiring process to build a strong pipeline with quality candidates and managed the database.

Executive Assistant

Ahold USA
06.2004 - 02.2016
  • Provided administrative support to Senior Managers, Vice President and seven other staff members
  • Coordinated travel arrangements, reconciled expense reports, facilitated meetings, and documented sensitive materials and correspondence
  • Manipulated, cleansed, and processed data using Excel and Microstrategy
  • Extracted and validated all data
  • Audited, monitored, and created reports for accuracy
  • Responsible for the pharmacy pick-up prescription program inclusive of signature validation and payment
  • Coordinated all department events including the volunteer program.

Education

Associate’s in Legal Studies -

Aquinas College
Milton, MA
06.1997

Skills

  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Google Drive and Google Docs
  • Adobe
  • Event Coordination
  • Problem Solving
  • Budget Reconciliation
  • Financial Systems (Zadall, AWD, TA2000, Concur, Tallie, ZOOM, Salesforce, Doodle Polls)
  • Office and Calendar Management
  • Manage Time & Deadlines
  • Employee Training and Development
  • Client Relations
  • Project Management
  • Problem Resolution
  • Client Billing/Invoicing
  • Reconcile Expenses
  • ADP
  • QuickBooks

Work Summary

Discreet and efficient Executive Assistant with 20 years of experience optimizing efficiency, productivity, and service quality across multiple environments. Reliable support specialist that blends advanced technical, organizational, and business acumen.

Volunteer Experience

  • Greater Boston Food Bank, 2016-01-01, 2018-01-01
  • Father Bill’s, 2014-01-01, 2017-01-01
  • GAIT, 2021-01-01, current

References

References upon request

Timeline

Executive Assistant

McAteer & Will Estates| Keller WIlliams
03.2021 - Current

Cash Office Supervisor

Price Chopper
09.2020 - 03.2021

Administrative Assistant

Pioneer Packaging
09.2019 - 02.2020

Executive Assistant

BELL Foundation
01.2018 - 03.2019

Executive Assistant

Unipart Expert Practices
01.2016 - 11.2017

Executive Assistant

Ahold USA
06.2004 - 02.2016

Associate’s in Legal Studies -

Aquinas College

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Tracey Grossi