Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Tracey Mason

Carlton,GA

Summary

Experienced Medical Assistant with a strong background in patient triage and vital sign assessments at Ascend Medical.

Overview

28
28
years of professional experience

Work History

Medical Assistant/ Front Desk

Ascend Medical
Athens, GA
02.2023 - 09.2025
  • Triage patients efficiently to prioritize care needs.
  • Pulled labs, hospital records, and test results for accurate assessments.
  • Answered phones to facilitate communication and support patient inquiries.
  • Scheduled and canceled appointments to optimize clinic flow.
  • Collected copays and balances to ensure accurate billing processes.
  • Performed bradycam assessments to monitor patient conditions.
  • Conducted urinalysis tests for diagnostic purposes at Athens Medical Associates.

Medical Assistant

Athens Greater Physicians
Athens, GA
02.2022 - 11.2022
  • Performed blood draws to facilitate accurate diagnostics.
  • Monitored vital signs to assess patient health status.
  • Administered injections as prescribed by healthcare providers.
  • Assisted with medical procedures to enhance patient care.
  • Processed medication refills to ensure continuity of treatment.
  • Retrieved hospital records and test results for comprehensive patient assessments.

Medical Assistant

Athens Geriatrics and Internal Medicine
Athens, GA
04.2016 - 02.2022
  • Managed patient interactions by answering phones and triaging inquiries.
  • Performed blood draws and administered vaccinations to ensure patient care.
  • Conducted vital sign assessments and EKG tests for accurate diagnosis.
  • Monitored Holter devices to evaluate cardiac conditions.
  • Executed injection procedures based on physician orders.
  • Documented medical orders to maintain organized patient records.

Housekeeping Inspector

Spring Hill Suites
Athens, GA
03.2011 - 05.2016
  • Conducted thorough inspections of rooms to ensure compliance with quality standards.
  • Managed linen inventory effectively to maintain adequate stock levels.
  • Processed reservations efficiently, optimizing guest experience.
  • Executed cleaning protocols for rooms to uphold cleanliness and hygiene standards.

Wireless Associate

Wal-mart Super Center
Athens, GA
04.2002 - 12.2009
  • Activated cell phones for customer use and support.
  • Managed inventory to ensure optimal stock levels.
  • Provided exceptional customer service to enhance satisfaction.
  • Answered phones promptly to address inquiries and resolve issues.
  • Facilitated sales processes to achieve targets and drive revenue.
  • Restocked merchandise to maintain availability for customers.

Head Cashier

Bells Food Store
Athens, GA
02.1998 - 04.2002
  • Processed customer transactions efficiently as cashier.
  • Executed accurate stock management to maintain inventory levels.
  • Conducted till counts daily to ensure financial accuracy.
  • Facilitated bank deposits in compliance with company procedures.

Education

Medical Assistant Diploma -

Lanier Tech
Winder, GA

High School Diploma -

Oglethorpe Co. High School
Lexington, GA

Skills

  • Medical record retrieval
  • Patient triage
  • Vital sign assessment
  • Injection administration
  • Appointment scheduling
  • Time management
  • Problem solving
  • Effective communication
  • Attention to detail
  • Patient education
  • Inventory management
  • Billing processes
  • Maintaining confidentiality
  • Patient assessments
  • Inventory and supply management
  • Medical terminology proficiency
  • Phlebotomy
  • Telehealth coordination
  • General housekeeping
  • Electronic health records
  • Wound care and irrigation
  • Immunization administration
  • Customer service
  • HIPAA compliance
  • Check-in coordination
  • Anatomy and physiology
  • Team leadership
  • Quality assurance
  • Conflict resolution
  • Reservation processing
  • Housekeeping supervision
  • Wireless technology
  • Sales techniques
  • POS system operation
  • Wireless accessories
  • Relationship building
  • Meeting sales quotas
  • Technical support
  • Account updating
  • Product demonstrations
  • Service troubleshooting
  • Mobile plan comparisons
  • Warranty and service options
  • New activations
  • Customer needs assessment
  • Technology
  • Wireless accessories sales
  • Customer interaction
  • Sales assistance
  • Sales documentation
  • Teamwork and collaboration
  • Sales goal setting
  • Android and ios products
  • Accountability
  • Inventory oversight
  • Product specifications
  • Inventory counts
  • Data management
  • Prepaid mobile phone service
  • Display organization
  • Customer education
  • Service upgrades
  • Push notification management
  • Cash flow management
  • Store opening and closing
  • Inventory control coordination
  • Supply restocking
  • Punctual and reliable
  • Adaptability and dependability
  • Store policies
  • Positive attitude
  • Cashier training
  • Multi-tasking skill
  • Shift scheduling
  • Transaction approvals
  • Sales expertise
  • Stock replenishment
  • Cash register operation
  • Customer flow monitoring
  • Cash transfers
  • Security control
  • Tax compliance
  • Store opening/closing procedures
  • Proactive problem-solving
  • Bank deposits and reconciliation
  • Schedule coordination
  • Customer relations
  • Cashier supervision
  • Returns processing
  • Transaction management
  • Merchandising
  • Payment processing
  • Employee engagement and motivation
  • Drawer balancing
  • Customer service management
  • Training and coaching

Awards

  • All Star Cashier
  • Employee of the Month

Timeline

Medical Assistant/ Front Desk

Ascend Medical
02.2023 - 09.2025

Medical Assistant

Athens Greater Physicians
02.2022 - 11.2022

Medical Assistant

Athens Geriatrics and Internal Medicine
04.2016 - 02.2022

Housekeeping Inspector

Spring Hill Suites
03.2011 - 05.2016

Wireless Associate

Wal-mart Super Center
04.2002 - 12.2009

Head Cashier

Bells Food Store
02.1998 - 04.2002

Medical Assistant Diploma -

Lanier Tech

High School Diploma -

Oglethorpe Co. High School

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Tracey Mason