Tracey Mason

Maximized satisfaction by anticipating needs and consistently offering expert support.

• Investigated and resolved customer concerns related to order inquiries and delivery tracking.
• Protected customer and company information with strict use of established security procedures
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• Managed over 50 customer calls per day.' or, "Increased sales by 10%".Center Experience,
• Taking Inbound Calls For Stimulus And Child Tax Credit.
• Gained extensive knowledge in data entry, analysis and reporting
• Adaptable and proficient in learning new concepts quickly and efficiently
• Excellent communication skills, both verbal and written
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution
• Learned and adapted quickly to new technology and software applications
• Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery
• Proved successful working within tight deadlines and fast-paced environment
• Worked effectively in fast-paced environments
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Managed time efficiently in order to complete all tasks within deadlines
• Self-motivated, with strong sense of personal responsibility
• Acted as team leader in group projects, delegating tasks and providing feedback
• Developed strong organizational and communication skills through coursework and volunteer activities
• Developed and maintained courteous and effective working relationships
• Delivered services to customer locations within specific timeframes
• Proven ability to develop and implement creative solutions to complex problems
• Worked flexible hours across night, weekend and holiday shifts
• Proved successful working within tight deadlines and fast-paced environment
• Demonstrated high level of initiative and creativity while tackling difficult tasks
• Demonstrated leadership skills in managing projects from concept to completion
• Demonstrated respect, friendliness and willingness to help wherever needed
• Acted as team leader in group projects, delegating tasks and providing feedback
• Self-motivated, with strong sense of personal responsibility
• Proved successful working within tight deadlines and fast-paced environment
• Acted as team leader in group projects, delegating tasks and providing feedback
• Demonstrated high level of initiative and creativity while tackling difficult tasks

• Maintained clean and orderly appearance throughout kitchen and dining area.
• Made all meals in accordance with company standards and requirements.
• Kept stations stocked and ready for use to maximize productivity.
• Maintained consistent quality and high accuracy when preparing identical dishes every day.
• Executed proper techniques when preparing menu item ingredients.
• Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs
• Adhered to all regulatory standards regarding safe and sanitary food prep.
• TM, , GA 31545, 9122566689, Mainlady89@gmail.com Rotated stock items and ingredients to maintain efficiency and freshness.

• Consulted with customers to determine best methods to resolve service and billing issues.
• Evaluated customer account information to assess current issues and determine potential solutions.
• Managed over 50 customer calls per day.' or, "Increased sales by 10%"