Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracey McGee

Milwaukee

Summary

Dynamic and detail-oriented professional with extensive experience at CIBM Bank, excelling in money handling and exceptional customer service. Proven track record in optimizing sales opportunities and maintaining accurate financial records. Adept at problem-solving and fostering client trust, contributing to a seamless customer experience in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Bank Teller

CIBM Bank
03.2025 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Counted and packaged currency and coins.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Processed loan payments accurately, contributing to the overall efficiency of branch operations.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.

Cashier

Dicks Sporing Goods
08.2023 - 07.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Receptionist

Orchards of Minnetonka
11.2022 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Culinary Assistant/Server

Orchards of Minnetonka
11.2022 - 07.2023
  • Supported head chef in menu development, resulting in increased positive customer feedback.
  • Upheld high-quality presentation standards for each dish served, contributing to a consistently memorable dining experience for guests.
  • Received recognition from management for dedication to continuous improvement in culinary skills through ongoing professional development opportunities.
  • Maintained open communication with front-of-house staff regarding special requests or modifications from guests, ensuring accurate order fulfillment every time.

Education

Diploma -

Thomas Jefferson High School
Bloomington, MN
05.2024

Skills

  • Money handling
  • Listening and comprehension
  • Data entry efficiency
  • Sales and Cross-selling
  • Fraud detection
  • Account updating
  • Data inputting
  • Financial software
  • Money transfer systems
  • Problem-solving
  • Time management
  • Exceptional customer service

Timeline

Bank Teller

CIBM Bank
03.2025 - Current

Cashier

Dicks Sporing Goods
08.2023 - 07.2024

Receptionist

Orchards of Minnetonka
11.2022 - 07.2023

Culinary Assistant/Server

Orchards of Minnetonka
11.2022 - 07.2023

Diploma -

Thomas Jefferson High School

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