- Enjoy experimenting with different ingredients and flavors in the kitchen
- Learning new cooking techniques and expanding my culinary skills
- Growing herbs, vegetables, or fruits in home gardens
Tracey Mendoza
East Hampton
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
17
17
years of professional experience
Work History
Server
Lobster Roll
05.2016 - 06.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Churchill Wines and Spirits
10.2020 - 07.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Built relationships with customers to encourage repeat business.
Care Aide
Cariage Assisted Living
10.2015 - 04.2016
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Monitored expiration of medical supplies and medications.
Key Holder
Bonefish Grill
05.2006 - 06.2015
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Streamlined opening and closing procedures as integral member of store staff.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Trained newly hired sales team in upselling techniques.
Education
No Degree - Sports, Entertainment And Event Management
Johnson And Wales
Charlotte, NCSkills
- Team member support
- Hostess support
- Suggestive selling
- Price memorization
- Guest relations management
- Multitasking and organization
- Food station setup
- Hospitality service expertise
- Task prioritization
- Menu memorization
Interests
Timeline
Sales Associate
Churchill Wines and Spirits
10.2020 - 07.2022
Server
Lobster Roll
05.2016 - 06.2023
Care Aide
Cariage Assisted Living
10.2015 - 04.2016
Key Holder
Bonefish Grill
05.2006 - 06.2015
No Degree - Sports, Entertainment And Event Management
Johnson And Wales
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