Tracey Miller
Fayetteville,NC
Summary
Dedicated and versatile professional with over six years of experience across diverse industries, including retail, food service, and the Department of Defense. Proven ability to lead teams, manage shift operations, and provide exceptional customer service in fast-paced environments. Skilled in conflict resolution, problem-solving, and fostering positive relationships with both customers and colleagues. Strong communicator with a talent for active listening, time management, and creative thinking. Demonstrated expertise in handling cash, ensuring smooth operational flow, and collaborating effectively within teams to achieve business goals. Looking for a dynamic role where I can apply my leadership, organizational, and interpersonal skills to contribute to company success.
Overview
4
4
years of professional experience
Work History
13J
Department of Defense
Fort Bragg, NC
10.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Executed artillery operations with precision to support mission objectives.
- Facilitated team-building activities to enhance unit cohesion and operational effectiveness.
- Maintained strict adherence to military discipline, ensuring operational readiness and team cohesion.
Team Leader
Yougurt Lab
Woodbury, MN
08.2021 - 10.2021
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Barista
Starbucks
Cottage Grove, MN
10.2020 - 10.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Park High
Cottage Grove, MN06.2021
Skills
communication
active listening
Organization
Problem Solving
Empathy
Discipline
Time oriented
Confidence
Time flexibility
Multitasking
Timeline
13J
Department of Defense
10.2021 - Current
Team Leader
Yougurt Lab
08.2021 - 10.2021
Barista
Starbucks
10.2020 - 10.2021
High School Diploma -
Park High