Tracey Moyd
Brooklyn,United States
Summary
Experienced Principal Administration Associate seeking a lateral position to continue assisting consumers in need of social service benefits.
Overview
36
36
years of professional experience
Work History
Human Resources Administration
Department of Social Services
Brooklyn, NY
08.1994 - Current
Principle Administrative Associate: 6/20/2005- Present
- Supervise the activities and case records from the Eligibility Specialist.
- Orchestrate weekly staff meetings regarding agency policies and procedures.
- Review, sign, and approve all consumer documents.
- Schedule staffs daily assignments.
Eligibility Specialist: 8/29/1994 - 6/20/2005
- Determined eligibility for consumers seeking SNAP benefits by conducting interviews via phone and by mail.
- Consumer recertification for ongoing SNAP eligibility.
- Created consumer budgets.
Technical Support Aid
Housing Preservation And Development
New York, NY
06.1988 - 08.1994
- Improved customer satisfaction by efficiently diagnosing and resolving technical issues.
- Maintained organized records of documents and reports.
- Responded to inquiries and request from tenants.
Education
High School Diploma -
South Shore High School
Brooklyn, NY01.1982
Skills
Leadership
Customer Service
Team Work
Problem Solving
Timeline
Human Resources Administration
Department of Social Services
08.1994 - Current
Technical Support Aid
Housing Preservation And Development
06.1988 - 08.1994
High School Diploma -
South Shore High School