Tracey Nance
Greenville,MS
Summary
To obtain the opportunity to expand my skills and explore my interests in a professional environment that will encourage personal and career development.
Seasoned Secretary with several years of experience in high-volume office settings. Strong regulatory knowledge, multitasking abilities, and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands. Willing to accept responsibilities. A dedicated team member. Outstanding organizational, problem solving, and communication skills.
Overview
39
39
years of professional experience
Work History
Administrative Secretary -- Residential Life
Mississippi Valley State University
Itta Bena, MS
08.2022 - 04.2024
- Prepared letters to be mailed to students to ensure that they complete the necessary forms needed for student housing in Residential Life
- I prepared Memorandums of Agreements and Remittance Vouchers to make sure people received their pay
- I scheduled meetings for the Director of Residential Life
- I received, processed and kept records of incoming housing applications and money orders for housing deposits
- Executed various administrative and secretarial duties of a confidential and technical nature.
Administrative Assistant - Athletics
Mississippi Valley State University
Itta Bena, MS
04.2012 - 07.2022
- Prepared paperwork to pay the officials for the various sports
- I sold season tickets and parking for football and basketball
- Responsible for completing inventory for the athletic department
- Prepared the continuing employment forms for the employees in athletics
- Scheduled meetings for the athletic director and the athletic staff
- Responsible for the donations given to the athletic department by alumni and friends and many other tasks.
Deputy Clerk
City Hall
Indianola, MS
05.2011 - 03.2012
- Assisted customers with paying their water bills and city taxes
- I prepared the tax redemption receipts to be mailed to the customers
- I prepared the water bills for mailing
- I prepared the deposit slips at the end of the day
- I answered the phone and transferred calls to the appropriate persons.
Legal Secretary
Paul Mathis, LLP
Greenville, MS
04.2007 - 01.2011
- Created legal documents to be filed with the Court
- Updated case pleadings folders for court hearings
- Composed letters to the clients, attorneys, court clerks, etc
- Scheduled meetings with clients, conference calls and assisted in maintaining the attorney’s calendar.
Sales Associate/Customer Service Manager
Wal-Mart Stores Inc.
Indianola, MS
01.2006 - 07.2008
- Assisted customers with jewelry selections and provided customer service
- Performed duties of a cashier
- As a Customer Service Manager, I was responsible for controlling the daily operation of the operator accountability program at the front-end
- Ensured that the cashiers, people greeters and customer service associates received their breaks and lunches in a timely manner
- Provided change for cashiers and outlying registers
- Ensured that there were enough register bags to accommodate the cashiers and outlying registers
- Provided customer service.
Administrative Assistant
Second Calvary Baptist Church
Norfolk, VA
07.2003 - 11.2005
- Former special assistant to the Pastor of a 1200-member congregation
- Managed and supervised the custodial and clerical staff of 7 employees
- Scheduled meetings for the church and maintained the church calendar
- Kept an accurate account of the use of the buildings, facilities and persons using facilities
- Maintained a clean, well-organized work area
- Maintained high and consistent productivity level
- Ordered and purchased supplies for the office and various ministries of the church
- Ensured that office equipment was in working condition and placed service calls when necessary
- Maintained service agreements on all office equipment
- Attended required staff meetings, church conferences and various training sessions and recorded minutes as requested
- Received guests as they entered the office
- Received and directed telephone calls and distributed incoming mail
- Improved some of the church forms that were being used
- Demonstrated efficient use of time and resources in completing work
- Planned and coordinated various meetings and events of the church
- Produced some of the written material for the Pastor and church (i.e
- Letters, bulletins, newsletters, agendas, and memos)
- Initialize the upgrading of the copy system to include a color copier and a faster, professional copier.
Administrative Secretary
New Mt. Olivet Baptist Church
Portsmouth, VA
03.1995 - 06.2003
- Former special assistant to the Pastor of a 500-member congregation
- Provided secretarial, administrative and organizational support to the Pastor as needed to perform his daily responsibilities
- Maintained a clean, well-organized work area
- Recommended ideas for improvements in work area and work productivity
- Received and directed telephone calls
- Kept an accurate and well-organized filing system
- Received and directed all incoming calls in a timely and efficient manner
- Maintained high and consistent productivity level
- Maintained calendar for the Pastor and church
- Scheduled meetings for Pastor and ministries of the church
- Kept an accurate account of the use of buildings and people using facilities
- Attended required staff meetings and took minutes as requested
- Produced all written materials for the Pastor and church (i.e
- Letters, membership roster, related records, church meeting records, bulletins, newsletters, and mailings)
- Demonstrated efficient use of time and resources in competing work
- Maintained service agreement on all office equipment
- Purchased supplies for Pastor, office and staff within the allotted budget
- Provided services for the Assistant Pastor and ministerial staff
- Implemented changes to the copy system, the mailing system and computer software
- Assisted in organizing and facilitated in the Administrative Workshop for the church
- Utilized confidentiality in the inputting of contribution and preparation of financial statements for members.
Telemarketing Representative
B. C. Harris Publishing
Norfolk, VA
01.1995 - 03.1995
- Contacted potential alumni directory customers throughout the United States
- Updated personal information to be placed in directory.
Cashier/Front-end Supervisor
Farm Fresh
Portsmouth, VA
05.1985 - 12.1994
- Performed duties of a cashier
- Ensured accuracy of all monies as a cashier
- Voted cashier of the month
- Restocked shelves with merchandise
- Trained new employees using the training program implemented by the company
- As a Front-end Supervisor, provided excellent customer service
- Ensured adequate staffing was in place
- Instructed employees on various tasks to be completed
- Balanced monies in the finance office of more than $30,000
- Ensured that employees performed efficiently.
Sales Associate
Sizes Unlimited
Chesapeake, VA
04.1993 - 05.1994
- Unpacked and prepared merchandise to be displayed according to layout
- Provided customer service
- Maintained a clean workplace
- Perform duties of a cashier.
Education
Enrolled in the Master of Business Administration program -
Mississippi Valley State University
MSEnrolled in the Paralegal Studies program -
Delta State University
MSBachelor of Science in General Business: Emphasis in Management of Computer Information Systems -
Norfolk State University
VASkills
- Outstanding organizational, problem solving and communication skills
- Ability to learn new software quickly
- Experience in working with diverse groups of people
- Possess supervisory experience
- Proficient in a variety of computer programs and office equipment
- Dedicated team member
Additionaltrainingworkshops
- Received a Certificate of Completion on November 16, 2007 – Legal Writing and Analysis Workshop for Paralegals through the Institute for Paralegal Education
- Received a Certificate of Completion on June 25, 2007 – Organization and Time Management Strategies for Paralegals: How to Get the Most Out of Your Day through the Institute for Paralegal Education
- Received a Certificate of Completion on June 20, 2002 – Beginning PowerPoint 2000 through New Horizons Computer Learning Center
- Received a Certificate of Attendance on May 23, 2001 – The Conference on Web Site Development and Design through CompuMaster
- Attended the 20th Century Church Secretary Workshop in 1999
Computerofficeequipmentexperience
- Xerox and Toshiba Copiers
- Pitney Bowes Postage Meter
- Xerox WorkCentre 24 Color Copier
- IBM (Compatible) Computers
- Microsoft Word, Publisher, Excel, Powerpoint, Outlook, The PrintShop, Avery DesignPro and Calendar Creator
- Riso Graph Digital Duplicator
- 10 Key Adding Machine
- Martin Yale Auto Folder
- Ibico Binding Machine
- Maxxum Vertical Collator
Affiliations
- Les Jolies Dames de Charme Social & Civic Club
- Dorothy I. Height Quad County Section of National Council of Negro Women
Timeline
Administrative Secretary -- Residential Life
Mississippi Valley State University
08.2022 - 04.2024
Administrative Assistant - Athletics
Mississippi Valley State University
04.2012 - 07.2022
Deputy Clerk
City Hall
05.2011 - 03.2012
Legal Secretary
Paul Mathis, LLP
04.2007 - 01.2011
Sales Associate/Customer Service Manager
Wal-Mart Stores Inc.
01.2006 - 07.2008
Administrative Assistant
Second Calvary Baptist Church
07.2003 - 11.2005
Administrative Secretary
New Mt. Olivet Baptist Church
03.1995 - 06.2003
Telemarketing Representative
B. C. Harris Publishing
01.1995 - 03.1995
Sales Associate
Sizes Unlimited
04.1993 - 05.1994
Cashier/Front-end Supervisor
Farm Fresh
05.1985 - 12.1994
Enrolled in the Master of Business Administration program -
Mississippi Valley State University
Enrolled in the Paralegal Studies program -
Delta State University
Bachelor of Science in General Business: Emphasis in Management of Computer Information Systems -
Norfolk State University
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