Summary
Overview
Work History
Education
Skills
Timeline
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Tracey Parras

Mansfield

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Recognized for optimizing project delivery and strengthening client relationships.

Overview

25
25
years of professional experience

Work History

Manager Client Testing

Remitco/Deluxe/Wausau Financial Systems
08.2021 - 04.2025
  • Led cross-functional teams to streamline operational processes and improve overall efficiency.
  • Developed and implemented strategic initiatives that enhanced customer satisfaction and retention rates.
  • Oversaw project management efforts, ensuring timely delivery of services and adherence to quality standards.
  • Conducted performance reviews, mentoring staff to foster professional growth and skill development.
  • Collaborated with stakeholders to identify process improvements, resulting in reduced operational costs and increased effectiveness.
  • Managed and motivated employees to be productive and engaged in work.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.

Senior Implementation Consultant

Remitco/Deluxe/Wausau Finacial Systems
03.2018 - 08.2021


  • Developed and executed project plans, ensuring timely delivery of implementation milestones.
  • Facilitated client workshops to gather requirements and align solutions with business objectives.
  • Trained and mentored junior consultants on best practices in system integration and deployment.
  • Collaborated with stakeholders to design custom configurations that meet unique client needs.
  • Safeguarded project success with diligent change management strategies tailored for each unique client environment.
  • Provided subject matter expertise in complex integration projects, ensuring seamless data transition between legacy systems and new platforms.
  • Strengthened client relationships through consistent communication and transparent status updates throughout the project lifecycle.
  • Optimized implementation workflows, regularly reviewing and updating standard operating procedures to maintain efficiency.
  • Reduced client onboarding time by designing and executing efficient implementation processes.

Sr. Lockbox Implementation Manager

Remitco/Deluxe/Wausau Financial Systems
04.2000 - 03.2018
  • Led cross-functional teams to implement project plans, ensuring alignment with organizational goals.
  • Developed and managed project timelines, facilitating communication between stakeholders to enhance efficiency.
  • Analyzed client requirements and customized implementation strategies to meet diverse needs effectively.
  • Mentored junior team members, fostering professional development and promoting best practices in project execution.
  • Streamlined processes by identifying inefficiencies, resulting in improved overall project delivery times.
  • Prepared detailed reports on project progress, utilizing data-driven insights to inform strategic decision-making.
  • Led a diverse team of professionals in successfully completing complex implementations on time and within budget constraints.
  • Oversaw implementation lifecycle processes based on organizational needs, regulatory requirements, and customer demand.
  • Optimized resource allocation by accurately forecasting workload demands based on historical data analysis and current trends.
  • Streamlined implementation processes by identifying inefficiencies and implementing best practices, resulting in reduced project timelines.
  • Documented processes to streamline setup, customization and maintenance.

Education

No Degree - Liberal Arts

Lamar University
Beaumont, TX

Skills

  • Customer service
  • Relationship Management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Strategic planning
  • Operations management
  • Project management
  • Cross-functional team management

Timeline

Manager Client Testing

Remitco/Deluxe/Wausau Financial Systems
08.2021 - 04.2025

Senior Implementation Consultant

Remitco/Deluxe/Wausau Finacial Systems
03.2018 - 08.2021

Sr. Lockbox Implementation Manager

Remitco/Deluxe/Wausau Financial Systems
04.2000 - 03.2018

No Degree - Liberal Arts

Lamar University

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Tracey Parras