Tracey Payne

• Managed Indoor dry storage facility of 220 slips and boat rental fleet of 4.
• Monitored budget and expenditures, keeping facility within budget.
• Inspected equipment and facilities for signs of wear or damage impacting safety.
• Cultivated strong relationships with customers to build loyalty and repeat business.
• Created and maintained detailed reports of daily, weekly and monthly operations.
• Trained and supervised staff to consistently meet performance goals and customer service standards.
• Implemented effective maintenance schedule for timely repairs and upkeep of docks, piers, boats, and other marina assets.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

• Managed Indoor dry storage facility of 220 slips and boat rental fleet of 4.
• Facilitated smooth collaboration between departments through clear communication channels.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Enhanced safety measures, conducting regular inspections of facilities, equipment, and infrastructure to ensure compliance with regulations.
• Developed strong relationships with vendors and suppliers for cost-effective procurement of goods and services.
• Provided ongoing training opportunities for employees to enhance their skills in customer service, boat handling techniques, safety procedures among others.

Marina was purchased by Port 32 Marinas.

• Developed and enforced new rate structure for dry stack boat storage.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Started and managed boat rental fleet.
• Managed all accounts payable and accounts receivable.

Marina was purchased by Walkers Marine Group.