Tracey Pierce
Westland,MI
Summary
Accomplished and energetic Dyno lab tech with a solid history of achievement in instillation of prototype engines into a lab cell setting . Motivated leader with strong organizational and prioritization abilities. Areas of expertise include on the fly problem solving , communicating with the test engineers and following the requesters line up for test running . Mechanical Customer Service Mechanic Electrical Plumbing Painting Light Carpentry Heavy Carpentry Great work ethic Time Management Multitasking Problem solving Computer Skills Transducers Gas emissions Caltool, ADACS, ATI, CAS, INCA, Autotest, Spot checks EMCON 5.0 EMCON 5.1 PUMA 2.0, Indicom, Cameo, Accelerometers Wind meter Smoke meter Soot meter Horiba analyzers MEXA ONE 7100 Partical analyzer Speaking Time Management Coordination Critical Thinking Judgment and Decision Making Complex Problem Solving Experience Quality Control Analysis Systems Evaluation Operation Monitoring Operation Trouble Shooting Control Mechanical Trouble, I have used PUMA 2.0 and INCA, Concerto, know how to transfer large files from both , we used emails and teams to communication , worded from Excel sheets for work orders , i have experience using AVL 735 fuel carts , 415s smoke meter, 483 altitude drum, the new 497 SPC47 soot meter cart using filters , very proficient running IDT test and Egem tests and able to move data to multiple files.
Overview
8
8
years of professional experience
Work History
Dynamometer Technician
Contracted To GM
02.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Tested components and systems to evaluate performance and identify concerns.
- Applied critical thinking and research to address complex issues.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Organized work to meet demanding production goals.
Dynamometer Specialist
FEV
06.2023 - 02.2024
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Adhered to all safety policies and procedures while working in the lab environment.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Maintained test equipment to safety standards to drive process integrity and data validity.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
- Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Analyzed data collected during testing to determine root cause of failure.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
Dyno Tech.
Isuzu Commercial Truck of America
10.2021 - 07.2023
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Used bolts, rivets and screws to fasten parts.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
- Delivered on-the-job training and development initiatives to new hires and contractors.
- Updated logs and job reports for completed and pending service calls at shift end.
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Utilized hand tools and epoxy to safely splice cables.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Communicated directly with equipment vendors for defective parts return.
- Disassembled and repaired damaged sections and fabricated replacements.
- Operated various diagnostic tools to determine repair plans.
Assistant Sales Manager
Motown Harley-Davidson
10.2019 - 05.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Hired, trained and motivated sales and marketing professionals.
- Held weekly meetings with managers to identify techniques to overcome sales obstacles.
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Trained and mentored 15 employees to grow sales market and increase customer satisfaction.
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Developed monthly team action plans and monitored progress.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Dynamometer specialist
Ricardo North America, Van Buren Charter
03.2019 - 08.2019
- Installation of variety of engines and components to test in the test cells, ran S.T.A.R.
- Computer program to run in the cell and received clean room experience with the testing of and measure of mico soot filters.
- I was hired in on the second shift, it was two other men with me we ran 8 test cells.
- I was responsible for fabricating up exhaust, welding, wiring, drive shafts, and transferring data for the customers.
- I was moved into the clean room lab to do input from the mico soot filters I was lead tech on this project, also I had the opportunity to work on a couple of autonomous military projects with drone tech.
- Removal of the dyno and install of a new one.
Dynamometer Technician
Ford
06.2016 - 02.2019
- Dyna tech my experience mostly from here and enjoyed the work very much and exceled.
- Worked with gas, diesel, and transmissions.
- Learned the operating systems ADAC, Inca, Autotest, Puma 2.0, Engine prep when the new engine came from the plant I installed it onto a rolling pallet, I installed all of the hoses, wiring harness, CPU, flywheel.
- Then moved it to the hot test area where we hooked up power and cooling to fire the engine to check the programming or and leaks or internal problems.
- After the hot test then it was sighed off and sent down to the dyno where the environmental chamber was I hooked up the fuel, cooling, exhaust, thermal couples, air intake, we could control the temp and humidity inside the chamber.
- I worked with engineers and ran test for a great number of tests.
- I was assigned to the predator project as the lead tech it was for the new gt500 mustang, I over came many problems with the testing I came up with a portable fast cooling system , I had to work very closely with the building operations manger to get the exhaust fans to work at about 115 percent , I went through fire safety training and worked Education with the closely with safety personal.
- I was then put on room upgrade project had to coordinate with contractors and had vital input to the project.
Roush Enterprises Inc
- All the info for working on a cell room with dyno at ford prototype mechanic, Was responsible for getting prototype vehicles put together from the manufacture kits and get them running for testing.
- Meaning that most of the builds were down to the frame and installed all new parts to insure the correct parts and toques we had what was called a build book and use of computer drafts , I was in charge of mutable builds , then i had an opportunity to move over to are crash lab there I was able to work with high speed cameras , Accelerometers, body closures , removal and install of interior of the trucks , then was able to take them to the crash wall site and perform the test then gather the data for the company.
- Did some work at the wind tunnel testing for rain leaks and just before I left I was on the dyno chassis where I was testing shocks and struts and shaker tests.
Education
GED -
Henry Ford College
Dearborn, MISome College (No Degree) -
Schoolcraft College
Wayne, Livonia, MISome College (No Degree) -
Henry Ford College
Dearborn, MISkills
- Maintenance and repair
- Information tracking
- Issue resolution
- Customer interaction
- Program support
- Operation monitoring
- Equipment maintenance
- Deadline compliance
Additional Information
- None Volunteer, homes for humanity .
Timeline
Dynamometer Technician
Contracted To GM
02.2024 - Current
Dynamometer Specialist
FEV
06.2023 - 02.2024
Dyno Tech.
Isuzu Commercial Truck of America
10.2021 - 07.2023
Assistant Sales Manager
Motown Harley-Davidson
10.2019 - 05.2021
Dynamometer specialist
Ricardo North America, Van Buren Charter
03.2019 - 08.2019
Dynamometer Technician
Ford
06.2016 - 02.2019
Roush Enterprises Inc
GED -
Henry Ford College
Some College (No Degree) -
Schoolcraft College
Some College (No Degree) -
Henry Ford College
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