Tracey Ramos
Real Estate Agent
Catalina,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
2
2
Certification
Work History
Publisher
Macaroni Kid
02.2022 - Current
- Local online newsletter publication of happenings and events for kids and families in our area.
- Established clear communication channels among team members to facilitate collaboration on projects with tight deadlines.
- Edited classified and unclassified reports and other communications materials to maximize organization, proper grammar usage and clarity.
- Increased readership with targeted marketing strategies and engaging content development.
Leasing Assistant
Western National Property Management
01.2015 - 12.2018
- First point of contact
- Trusted to analyze and interpret data, and handle all shipments, deliveries, and material orders
- Handled all customer interactions for complex including walk-ins, email, phone, and fax interactions
- Coordinated and scheduled all company meetings, appointments, interviews, and inspections
- Worked to ensure quality service and addressed and resolved all tenant/customer issues.
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in timely manner.
- Conducted thorough market research to stay current on industry trends and local competition, allowing for informed decision-making on rental pricing adjustments.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
- Increased tenant satisfaction by promptly addressing concerns and providing exceptional customer service.
- Resolved conflicts between tenants diplomatically while maintaining professionalism and upholding company policies.
Administrative Assistant
Bartwood Construction
01.2007 - 12.2013
- First point of contact
- Performed range of administrative duties from maintaining production schedules to purchasing supplies and hiring vendors
- Implemented problem solving skills to work through employee, customer, and managerial staff issues and challenges
- Directed workflow, acting as intermediary between all departments by arranging conference calls, scheduling meetings, composing correspondence, and managing calendars
- Supported efficient production system in fast paced environment by accurately processing all new orders, and delegating tasks as each order required.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Real Estate Certificate of Completion - Arizona Real Estate
American Realty Academy
Phoenix, AZ05.2024
State of Arizona Commission Certificate - Notary Public/Loan Signing Agent
National Notary Association
Online05.2022
2 in General Education -
Cal State Long Beach
Long Beach, CA06.1987
Skills
- Office Administration
- Property Management
- Microsoft Outlook
- Research
- Yardi
- OneSite
Websites
Certification
- CPR Certification, 06/01/20, Present
- First Aid Certification/CPR, 05/01/22, 05/01/26
Assessments
- Administrative assistant/receptionist, Proficient, 05/01/24 Using basic scheduling and organizational skills in an office setting
- Working with MS Word documents, Proficient, 01/01/24, Knowledge of various Microsoft Word features, functions, and techniques
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Publisher
Macaroni Kid
02.2022 - Current
Leasing Assistant
Western National Property Management
01.2015 - 12.2018
Administrative Assistant
Bartwood Construction
01.2007 - 12.2013
Real Estate Certificate of Completion - Arizona Real Estate
American Realty Academy
State of Arizona Commission Certificate - Notary Public/Loan Signing Agent
National Notary Association
2 in General Education -
Cal State Long Beach
- CPR Certification, 06/01/20, Present
- First Aid Certification/CPR, 05/01/22, 05/01/26
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Managed inventory and office budgeting for supplies for busy office of [Number] employees.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Similar Profiles
Tracey RamosTracey Ramos
NA at Publisher, Macaroni Kid - CatalinaNA at Publisher, Macaroni Kid - Catalina
Adelle JewettAdelle Jewett
Retail Sales Associate at Kid to KidRetail Sales Associate at Kid to Kid
McKenzie CoxMcKenzie Cox
Sales Associate/Buyer Specialist at Kid to KidSales Associate/Buyer Specialist at Kid to Kid