Tracey Rhymes
Jonesboro,GA
Summary
Creative,
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Office Manager
UniFirst Corp
06.2017 - Current
- Overseeing team partners 22 RSR's and 3 CSR's, implementing corrective actions procedures
- Managing day to day with Customer Service Reps
- Handling all RSR issues, time clock, payroll
- Accounts Payable
- Accounts Receivables
- Purchasing Supplies
- Payroll HSM (PeopleSoft)
- New Hire orientation
- Knowledgeable of FMLA/STD/WC
- Liaison DOT / NON-DOT Drug testing procedures
- Issued Vendor Contracts to completion
- 1-9 reports
- WOTC forms submitted
- Updating Customer Service Agreements
- AS400
Administrative Assistant
Coca Cola
Maspeth, NY
12.2009 - 06.2017
- Handled all responsibilities of customer service, implementing new security procedures for all personnel,.
- Managed daily reports for payroll
- Managed all front desk responsibilities
- Answer and direct telephone calls
- Data Entry
- Purchase Supplies
- Handled all inventory related information
- Maintained all customers information relating to accounts
- Administered checks throughout facility
- Accounts receivable/Account payable
- Knowledgeable of FMLA/STD/WC
- Liaison DOT / NON-DOT Drug testing procedures
- Issued Vendor Contracts to completion
- Maintained records pertaining to Union Workers
- Orientation for all New Hires
- 1-9 reports
- WOTC forms submitted
- Payroll SAP
- AS400
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Education
Associates Degree - Business Administration
Queensborough Community College of The City University of New York
Oakland Gardens, NY08.2013
Skills
- Microsoft Office Suites (Word, Excel, PowerPoint, and Outlook)
- Kronos/Payroll System
- SAP/Inventory System
- PeopleSoft
- SARS
- Documentation and control
- Policy and procedure modification
- Mail handling
- Organizational skills
- Strategic planning
- Credit and collections
- Account Reconciliation
- Office administration
- Payroll and budgeting
- Clear oral/written communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Office Manager
UniFirst Corp
06.2017 - Current
Administrative Assistant
Coca Cola
12.2009 - 06.2017
Associates Degree - Business Administration
Queensborough Community College of The City University of New York
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