Tracey Rife
Santa Fe,TX
Summary
Organized Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. My goal is to obtain an at home Data Entry position within a stable company that can utilize my skills.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Discount Sports Rings
07.2020 - 05.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
Administrative Assistant
Solutions Self Chem
09.2013 - 11.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Home School Teacher
Bobbie Brigs
08.2012 - 05.2013
- Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
Receptionist Temporary Position
Express Employment Professionals
04.2011 - 08.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Customer Service Cashier
Broaddus Grocery
04.2002 - 02.2004
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
Education
Associate of Science - Medical Billing
Anthem College
Phoenix, AZ05.2009
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Scheduling
- Filing
- Customer and client relations
- Microsoft Excel
- Invoice Processing
- Account Management
- Bookkeeping
Timeline
Administrative Assistant
Discount Sports Rings
07.2020 - 05.2021
Administrative Assistant
Solutions Self Chem
09.2013 - 11.2014
Home School Teacher
Bobbie Brigs
08.2012 - 05.2013
Receptionist Temporary Position
Express Employment Professionals
04.2011 - 08.2011
Customer Service Cashier
Broaddus Grocery
04.2002 - 02.2004
Associate of Science - Medical Billing
Anthem College
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