Tracey Scott
Jonesboro,GA
Summary
Proven Cargo Agent/Branding expert from Delta Air Lines, Inc, adept in ground handling operations and fostering team collaboration. Excelled in enhancing customer navigation and satisfaction through meticulous area maintenance. Skilled in dangerous goods handling and client coordination, demonstrating a commitment to safety and efficiency. Achieved a notable improvement in cargo processing times by 20%.
Overview
13
13
years of professional experience
Work History
Cargo Agent/Branding
Delta Air Lines, Inc
Atlanta, GA
03.2012 - Current
Maintained clean, debris-free, and visually presentable customer areas to enhance navigation and satisfaction.
Skills
- Ground handling operations
- Cargo loading
- Cargo unloading
- Dangerous goods handling
- Cargo shipment weighing
- Client coordination
- Shipping documentation
- Import-export procedures
- Shipping documents preparation
- Stored goods retrieval
- Load planning
- Shipping method determination
- Pickup arrangements
- Documentation review
- Documentation preparation
- Invoicing
- Vendor relations
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Warehouse operations
- Relationship building
- Team building
- Forklift operation
- Task prioritization
- Self motivation
- Analytical thinking
- Conflict resolution
- Goal setting
- Risk assessment
- Professionalism
- Freight management
- Interpersonal communication
- Strategic planning
- Inventory control
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Cargo handling
- Safety regulations
- Professional demeanor
- Problem-solving aptitude
Timeline
Cargo Agent/Branding
Delta Air Lines, Inc
03.2012 - Current