Tracey Sheldon
Conroe,TX
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Realtor
Green & Associates Real Estate
Willis, TX
04.2021 - Current
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Monitored changes in local markets that could affect the value of listed properties.
- Assisted clients in obtaining financing options such as mortgages or loans.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Analyzed financial data such as income statements and tax returns to determine affordability levels for potential buyers.
- Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
Event Manager
The Ark Church
Conroe, TX
01.2018 - 01.2021
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
- Create and monitored event budgets to ensure accuracy and efficiency in spending.
- Trained staff and volunteers for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Oversaw all aspects of event production from conception through completion.
- Collaborated with marketing teams to create promotional materials for events.
- Led volunteer teams, providing direction and support to ensure efficient task execution and team morale.
- Served as primary contact person responsible for responding to inquiries about events.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Utilized event management software to streamline registration, accommodation, and scheduling processes.
- Crafted and disseminated event briefing materials for presenters, staff, and volunteers.
- Handled clients and volunteers questions and concerns via different communication channels to deliver exceptional customer service.
Business Owner
New To You
Conroe, TX
03.2008 - 12.2017
- Accurately forecast sales monthly, weekly and daily for the purpose of forecasting actual dollar cost to the store P&Ls.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Monitored cash flow to ensure proper budgeting of resources.
- Analyzes store financial data and develops/implements action plans to daily deliver the Key Results
- Created a customer service policy to ensure customers were satisfied with products or services.
- Oversaw daily operations of the business and provided guidance when needed.
- Lead stores associates to deliver the brand story and customer experience through performance management
- Establish clear team objectives and individual goals
- Create a positive culture linked to the corporate culture; identify what motivates each individual and direct conversations and actions appropriately
- Managed inventory levels to meet customer demand while minimizing costs.
- Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
- Deliver the top results by inspiring associates to provide the customer experience through developing associate competence and knowledge; and analyzing store financial data
- Take pride in the appearance of the store and ensure visual displays are in accordance with Company provided planograms
- Establish a store culture that embraces diversity and maximizes the learnings from a diverse team
- Demonstrates sound judgment in anticipating challenges, problem solving, and seeking the right resources to resolve issues
Director of Sales Operations
Houston Oaks Country Club
Hockley, TX
07.1998 - 07.2008
- Created monthly and annual budgets and monitored implementation to quickly spot and correct variances.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
- Led monthly reviews of all key performance indicators related to sales operations functions such as budgeting and forecasting, cost analysis, customer segmentation.
- Established relationships with vendors and suppliers in order to secure advantageous deals on materials or services needed by the organization.
- Managed the development of reporting tools for tracking performance metrics across multiple channels.
- Oversaw recruitment efforts for hiring experienced professionals within the industry who can contribute significantly towards enhancing organizational productivity.
- Conducted regular meetings with senior leadership team to review progress against goals, analyze results from previous campaigns, discuss challenges faced by the sales organization and strategize solutions.
- Developed and implemented sales operations strategy to drive growth and profitability.
- Maintained accurate records of all transactions in order to facilitate timely invoicing and payment processing.
- Built and managed project plans, coordinated resources and monitored performance to track progress against expectations.
- Coached, developed and motivated team to achieve revenue goals.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Education
Real Estate License - Real Estate
Champions School Of Real Estate
Houston, TX04-2021
Some College (No Degree) - Business Management
Houston Community College
Houston, TXBiblical Studies
Texas Bible Institute
Columbus, TXSkills
- Staff Development
- Team Leadership
- Sales Development
- Leasing and sales
- Staff Management
- Retail Inventory Management
- Team Development
- P&L Management
- Expense Control
- Operations Oversight
- Customer Relationship Management
- Training and Development
- Skilled multi-tasker
- Customer Retention
Accomplishments
- Valedictorian at Texas Bible Institute
- Rookie Of The Year Award at Keller Williams Advantage Realty 2021 (Achieved $6 million in sales during my rookie year.)
Certification
- Texas Real Estate License
References
References available upon request.
Timeline
Realtor
Green & Associates Real Estate
04.2021 - Current
Event Manager
The Ark Church
01.2018 - 01.2021
Business Owner
New To You
03.2008 - 12.2017
Director of Sales Operations
Houston Oaks Country Club
07.1998 - 07.2008
Real Estate License - Real Estate
Champions School Of Real Estate
Some College (No Degree) - Business Management
Houston Community College
Biblical Studies
Texas Bible Institute
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