Tracey Smith
Fayetteville,,NC
Summary
Compassionate Nursing Assistant with extensive experience at VA Medical Center, excelling in patient care and vital sign monitoring. Proven ability to enhance patient satisfaction through emotional support and effective communication. Skilled in phlebotomy and infection control, ensuring a safe environment while advocating for patient rights and well-being.
Overview
18
18
years of professional experience
Work History
Nursing Assistant/Phlebotomist
VA Medical Center
07.2013 - Current
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Quickly responded to codes and cardiac monitor alarms.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
- Educated patients on discharge instructions comprehensively, empowering them in their own health management efforts upon leaving the facility.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
Recreation Aide
Town of Springlake
12.2007 - 03.2017
- Collaborated with fellow staff members to create a positive work environment focused on teamwork and mutual support.
- Enhanced participant enjoyment by planning and implementing diverse recreational activities.
- Ensured compliance with state regulations and company policies by thoroughly understanding guidelines and adhering to protocols.
- Delivered recreational programs to meet needs and preferences of diverse resident population.
- Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
- Assisted in the planning and execution of special events, such as holiday celebrations or community gatherings, resulting in memorable experiences for attendees.
- Fostered positive relationships with participants'' families, keeping them informed about program updates and individual progress.
- Supervised volunteers during events or programs as needed, providing clear instruction and guidance to ensure success in their roles.
- Provided exceptional customer service to patrons by addressing inquiries and resolving issues in a timely manner.
- Supported the development of new programs based on community needs assessments and participant interests.
Patient Sitter/ Nursing Assistant
First Diversity Health Care Group
12.2009 - 11.2012
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
- Increased patient morale through engaging conversation and companionship throughout their hospital stay.
- Contributed to overall hospital efficiency by completing assigned tasks in a timely manner, ensuring optimal levels of care were maintained at all times.
- Displayed adaptability in working with diverse populations of patients, including those with varying ages, cultural backgrounds, and medical conditions.
- Provided compassionate care to patients, assisting with daily activities such as feeding, bathing, and personal hygiene.
- Educated patients and families on mental health conditions, treatments, coping strategies, and available resources.
- Advocated for patient rights and maintained a safe, therapeutic environment conducive to healing and recovery.
- Performed frequent ongoing assessments of patients' status to address changes. Perform 15 mins check-off sheet for patients safety.
Education
No Degree - Practical Nursing
Sampson Community College
Clinton, NC01-2026
Certificate - Certified Nursing Assistant
Cumberland Nursing Academy
Fayetteville, NC01-2020
Certificate - Phlebotomy
Central Carolina Community College
Lillington, NC06-2011
High School Diploma -
Continental Academy
Miramar, FL02.2008
Basic Life Support -
01-2025
Skills
- Patient care
- Basic life support
- Recording vital signs
- Infection control
- Patient relationship building
- Companionship and emotional support
- Client documentation
- Collecting specimens
Timeline
Nursing Assistant/Phlebotomist
VA Medical Center
07.2013 - Current
Patient Sitter/ Nursing Assistant
First Diversity Health Care Group
12.2009 - 11.2012
Recreation Aide
Town of Springlake
12.2007 - 03.2017
No Degree - Practical Nursing
Sampson Community College
Certificate - Certified Nursing Assistant
Cumberland Nursing Academy
Certificate - Phlebotomy
Central Carolina Community College
High School Diploma -
Continental Academy
Basic Life Support -
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