Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Tracey Speight

Tracey Speight

Goldsboro,NC

Summary

Highly dedicated and conscientious Human Services Worker with an exceptional work ethic and successful client satisfaction record. Thorough and skilled researcher in child and family histories to ensure optimal placement. Able to explain complex insurance and other organizational rules and procedures to client’s family members and inferior staff.

Overview

24
24
years of professional experience

Work History

EC Resource Teacher

Vick Elementary School
Wilson, NC
08.2019 - Current
  • Develops and implement an instructional plan which is compatible with the school and system-wide curricular goals and the student’s Individual Education Program.
  • Is responsible for the development of Individual Education Programs (IEP) for students with disabilities; implements the IEP; and uses diagnostic information obtained from tests and other assessment procedures to update IEPs as needed.
  • Provides direct special education instruction to identified students.
  • Employs a variety of teaching methods to meet student needs. Implementation of these methods may require the adaptation or development of materials.
  • Monitors student behavior; maintains discipline in the classroom; deescalates inappropriate behaviors; teaches students appropriate behavioral strategies; restrains students when necessary; records and reports restrains.
  • Assists disabled students with their personal and self-help needs, such as eating, toileting, and other essential tasks that the students are not able to perform by themselves.
  • Communicates with parents regarding their children’s educational progress via periodic written progress reports.
  • Acts as a case coordinator for assigned students; consults with community care-givers, school support professionals, and parents to better understand and meet student needs.
  • Maintains student records in accordance with North Carolina’s Procedures Governing Programs and Services for Children with Disabilities; and complies with state and federal education statutes.
  • Treats all students in a fair and equitable manner, interacts effectively with students, co-workers, parents, and community.
  • Follows a plan for professional development and demonstrates evidence of growth.
  • Ability to maintain basic files and records.
  • Ability to understand and follow oral and written instructions.
  • Ability to establish and maintain effective working relationships as necessitates by work assignments.

Tax Consultant and Bookkeeping

Yelverton’s Tax Solutions
Goldsboro, NC
Jun 14 - Current

· Setting up meetings with clients.

· Advising clients about the tax preparation process.

· Preparing and submitting tax returns for clients.

· Handling communication from clients and tax authorities.

· Auditing all tax forms for completeness and accuracy.

· Providing future tax planning to clients.

· Securing repeat business and expanding the client base.

· Analyzing tax data submitted by the client to maximize the outcome for the client.

· Signing income tax returns on behalf of individual and business clients.

· Attentive to details

· Familiarity with Microsoft Office / Google Apps and ability to learn new systems

· 2+ years of experience in Billing Coordinator or Bookkeeper position

· Strong accounting skills including experience using QuickBooks

· Ability to work independently and as part of a team

· Excellent written and verbal communication skills with internal and external customers

· Good problem-solving and critical thinking skills

· Ability to coordinate multiple tasks concurrently and meet deadlines

· Strong organizational skills with great attention to detail and accuracy

Intensive in Home Qualified Professional

Yelverton Enrichment Services Inc.
Raleigh , NC
12.2015 - 12.2019
  • Under the supervision of the Clinical Director and the Licensed Professional the Qualified Professional provides clinical interventions to the consumer and family.
  • This position is crucial in the management of therapeutic services and clinical interventions for consumers receiving Intensive In-Home services.
  • The focus as a Qualified Professional is to prevent out of home placement of the consumer, increase the ability of the family to function as a unit and to decrease symptoms that would require a higher level of care.
  • The Qualified Professional is responsible for multiple tasks related to the clinical/therapeutic functions of Intensive In-Home services, including person centered planning, providing therapeutic interventions/activities, maintaining clinical records and the completing multiple service requirements.

Medical Record III (2nd Shift)

North Carolina Department of Public Safety- Greene Correctional Institution
Maury, North Carolina
01.2012 - 12.2018
  • Transcribe and type medical dictation.
  • Maintain confidentiality and integrity of records.
  • Strong computer skills, knowledge of medical terminology, Scanning Medical Documents into HERO, DOC knowledge including OPUS.

General Instructor

Lenoir Community College
Snow Hill, North Carolina
01.2016 - 08.2016
  • Developed and formulated strategies to teach the course content including instructional objectives.
  • Established rapport with co-teachers and students. Provided lively classroom activities and laboratory to enhance students' participation.
  • Conducted practical exams and oral recitations to gauge students' understanding of the subject matter.
  • Incorporated and integrated higher-level learning by giving students opportunities.
  • Adequately provided information and in-depth research inputs to make the subject matter more interesting.

IDD Qualified Mental Health Professional

Ambleside Inc
Snow Hill, North Carolina
05.2015 - 11.2015
  • Plan, develop, and implement goal oriented, therapeutic services for individuals dealing with significant functional limitations.
  • Coordination and oversight of initial and ongoing assessment activities.
  • Monitoring of implementation of Individualized Service Plan (ISP). Develop weekly reports that describe progress towards goals.
  • Carried out first responder crisis management for their recipients on a face-to-face basis and also telephonically at all times (24/7/365), with capacity for face-to-face emergency response within 2 hours.
  • Inform & assist, arrange for the recipient to access, and receive benefits and services within the community as well as monitor the provision of those services.
  • Received clinical supervision weekly, with individual face to face supervision occurring at least every other week. Group supervision occurred on the other weeks. When worked with Mental Health Support consumers only, face to face clinical supervision occurred once a month.
  • Provided supervision of Paraprofessionals by: reviewing documentation, observation, maintaining records of all supervisions, and providing leadership and guidance.

Qualified Mental Health IDD/Mental Health Clinical Supervisor

Universal MH/DD/SAS
New Bern, NC
07.2019 - 07.2020
  • Review assigned participant’s service/grid notes within a timely manner
  • Review all verification/documentation of services for appropriate signatures and documentation per the NC DHHS Records Management and Documentation Manual
  • Ensure assigned direct care staff records are current
  • Ensure assigned service recipient clinical records recurrent
  • Conduct and document clinical and employee supervisory visits to ensure Medicaid and AM Policies/Procedures are followed
  • Conduct annual performance evaluations, direct care staff development plans, disciplinary meetings/documentation with direct care staff
  • Participate in required nonparticipating and advocate for the recipient in the recipient’s ISP meetings
  • Develop individualized short-term goals, task analysis and interventions for assigned recipients
    Complete recipient’s annual skill sand preference assessments (as applicable)Ensure all RDSPs are completed (applicable)
  • Ensure client specific training's are completed for every recipient/staff relationship
  • Enter goals into On Target
  • Complete TARs (as applicable) in-provider Direct before annual ISP
  • Review weekly billing to ensure hours are used or complete deviation of service forms
  • Complete quarterly progress reports
  • Review and update task analysis per recipient's goal frequency
  • Ensure staffing patterns are covered and back up staff is available
  • Resolve and document recipient/guardian grievances and report to Supervisor
  • Complete significant event and incident reports within 24 hours (recipient and employee/contractor)Schedule direct care staff/contractors to provide direct care. Hours must comply with service authorizations and waiver limitations
  • Assist the recipient and families with finding and procuring appropriate resources and services in the community
  • Perform daily activities per company's needs
  • Any other duties assigned by the CEO, COO, CCO, Program Director or Assistant Program Director

General Instructor

Miller-Motte College
Greenville, North Carolina
01.2015 - 04.2015
  • Developed and formulated strategies to teach the course content including instructional objectives.
  • Established rapport with co-teachers and students.
  • Provided lively classroom activities and laboratory to enhance student's participation.
  • Conducted practical exams and oral recitation to gauge student's understanding of subject matter.
  • Incorporated and integrated higher-level learning by giving students opportunities.Adequately provided information and in-depth research inputs to make the subject matter more interesting. 
​​​

Foster Care Social Worker/Foster Care Licensure Trainer

Yelverton’s Enrichment Services
Kinston, North Carolina
04.2013 - 04.2015
  • Aided permanency planning for foster children.
  • Evaluated requirements of foster children.
  • Analyzed foster parents and helped foster parents in handling children in their homes.
  • Imparted counseling and case management services
  • Coordinated with staff and attorneys as well as coordinated in Family Team Conferences.
  • Participated in family court hearings.
  • Formulated comprehensive psycho-social reports.

Intensive In Home Adult & Children Qualified Mental Health Professional

Yelverton’s Enrichment Services
Kinston, North Carolina
01.2011 - 02.2013
  • Plan, develop, and implement goal oriented, therapeutic services for individuals dealing with significant functional limitations.
  • Coordination and oversight of initial and ongoing assessment activities.
  • Monitoring of implementation of Individualized Service Plan (ISP). 
  • Develop weekly reports that describe progress towards goals.
  • Carried out first responder crisis management for their recipients on a face-to-face basis and also telephonically at all times (24/7/365), with capacity for face-to-face emergency response within 2 hours.
  • Inform & assist, arrange for the recipient to access, and receive benefits and services within the community as well as monitor the provision of those services.
  • Received clinical supervision weekly, with individual face to face supervision occurring at least every other week.
  • Group supervision occurred on the other weeks. When I worked with Mental Health Support consumers only, face to face clinical supervision occurred once a month.
  • Provided supervision of Paraprofessionals by: reviewing documentation, observation, maintaining records of all supervisions, and providing leadership and guidance.

Youth Counselor (Partime)

Precison Behavior Health Services
Kinston, NC
06.2010 - 10.2011
  • Providing counseling services to children and teenagers
  • Helping each student to improve his or her academic performance
  • Guiding more older students towards a career suitable for them
  • Guiding and educating the parents on the issues faced by the child
  • Designing a diet and exercise regimen for the child to improve their health
  • Giving the child some mentally stimulating exercises to help improve their memory or any other problem they might have
  • Maintaining a proper report on every child given in their care
  • Working with the teachers of the child Spotting troubled teenagers and working closely with child and the parents before the problem gets out of hand

Income Maintenance Caseworker II

Lenoir County Department Social Service
Kinston, North Carolina
11.2009 - 01.2011
  • Determine eligibility for food & nutrition program.
  • Communicate with clients and applicants to obtain data, and to explain rules, regulations and procedures.
  • Negotiating, interviewing, explaining information, the gathering and compiling of data, analysis of data on personal computers, maintain a valid state driver’s license.
 ​

Health Unit Coordinator

Pitt County Memorial Hospital
Greenville, North Carolina
05.2000 - 11.2009
  • Greet patients, visitors, physicians, and employees in a pleasant manner and refers to appropriate area(s) as needed.
  • Billing and Coding, answer phones, screen and refer calls as appropriate; deliver messages and provide information to patients, visitors and personnel upon request.
  • Answer patient signals and relay request to appropriate individual.
  • Perform a variety of clerical duties involved in operating the organization's patient care information systems.
  • Transcribe physician orders, enter orders into computer (Hospital Information System), verify printout and input verified orders to request diets, treatments, nursing services, equipment and diagnostic and laboratory tests and procedures.
  • Place calls for consultations as needed.
  • Understand and able to use the manual back up system as needed.
  • Copy, file, mail and/or distribute materials as appropriate.
 ​

Education

Master of Science - Special Ed General Curriculum, Early Childhood, El

Fayetteville State University
Fayetteville NC
05.2023

Master of Science - Human Services

Capella University
Minneapolis, MN
06.2013

Bachelor of Arts - Sociology

Fayetteville State University
Fayetteville, NC
05.2010

Associate of Applied Science - Human Services Technology/Social Services Concentration

Lenoir Community College
2007

Skills

  • Documented success overcoming challenges of limited resources and financial constraints to design high-quality, cost-effective and comprehensive service offerings
  • Skilled at building community support, key coalitions and strategic interagency partnerships Backed by strengths in program, personnel and case management
  • Dedicated social worker and program coordinator with a strong commitment to serving disadvantaged youth and adults, including homeless, emancipated youth and special-needs populations
 ​
  • Wide breadth of foster family management and assessment experience
  • Excellent familiarity with a variety of foster care programs and related social services
  • Superior expertise in early and adolescent child development and protective services
  • Outstanding logical and creative thinking skills
  • Exceptional oral and written communication abilities
  • Strong skills in dealing with a variety of ethnic client populations


Affiliations

  • EDTPA Submission 04/06/2023
  • CPR/First Aid expires 04/20/2024
  • Eighteen Graduate Credit Hours in Mental Health Counseling 12/2015
  • Personal-Centered Thinking 06/2015
  • Eighteen Graduate Credit Hours in Non-Profit Management and Leadership 12/31/2014
  • NCI 04/2023
  • Eighteen Graduate Credit Hours in Community & Social Services Certification 12/31/2013
  • Foster Home Licensing: The Keys to Success 09/24/2011
  • Model Approach to Partnerships in Parenting (MAPP-GPS) 10/18/2011-10/28/2011
  • Medical Insurance Billing/Coding ICD-9 05/08/2009
  • Health Unit Coordinator 4/2000
  • Administrator -In-Training Program 03/15/2020
  • Administrator Exam 05/01/2020

Timeline

EC Resource Teacher

Vick Elementary School
08.2019 - Current

Qualified Mental Health IDD/Mental Health Clinical Supervisor

Universal MH/DD/SAS
07.2019 - 07.2020

General Instructor

Lenoir Community College
01.2016 - 08.2016

Intensive in Home Qualified Professional

Yelverton Enrichment Services Inc.
12.2015 - 12.2019

IDD Qualified Mental Health Professional

Ambleside Inc
05.2015 - 11.2015

General Instructor

Miller-Motte College
01.2015 - 04.2015

Foster Care Social Worker/Foster Care Licensure Trainer

Yelverton’s Enrichment Services
04.2013 - 04.2015

Medical Record III (2nd Shift)

North Carolina Department of Public Safety- Greene Correctional Institution
01.2012 - 12.2018

Intensive In Home Adult & Children Qualified Mental Health Professional

Yelverton’s Enrichment Services
01.2011 - 02.2013

Youth Counselor (Partime)

Precison Behavior Health Services
06.2010 - 10.2011

Income Maintenance Caseworker II

Lenoir County Department Social Service
11.2009 - 01.2011

Health Unit Coordinator

Pitt County Memorial Hospital
05.2000 - 11.2009

Tax Consultant and Bookkeeping

Yelverton’s Tax Solutions
Jun 14 - Current

Master of Science - Special Ed General Curriculum, Early Childhood, El

Fayetteville State University

Master of Science - Human Services

Capella University

Bachelor of Arts - Sociology

Fayetteville State University

Associate of Applied Science - Human Services Technology/Social Services Concentration

Lenoir Community College
Tracey Speight