Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Tracey Spitler

Gilbert,AZ

Summary

Motivated and reliable employee with strong work ethic seeking opportunity to assist in an administrative setting. Excellent organizational and customer service skills, with experience in professional setting as well as parent/youth settings.

Overview

31
31
years of professional experience

Work History

Surger Scheduler/Patient Access Representative

Women's Care Arizona
Mesas, AZ
09.2022 - Current
  • Develop and maintain scheduling procedures to ensure timely and accurate completion of surgery scheduling for five providers.
  • Maintain providers calendars, coordinate procedure scheduling with the hospital, and confirme appointment and pre-operative instructions with patients.
  • Work closely with providers to prioritize tasks according to importance and urgency levels.
  • Maintain accurate records of all procedures.

Escrow Officer

Security Title Agency
Gilbert, AZ
06.2018 - 09.2022
  • Reviewed and verified documents to ensure compliance with laws, regulations, and contractual provisions.
  • Monitored closing activities to ensure timely completion of all transactions.
  • Processed payments related to mortgage loans, taxes, insurance premiums and other fees associated with the sale of a property.
  • Issued checks from escrow accounts according to instructions provided by clients or lenders.
  • Provided customer service to clients regarding questions about their escrow accounts or transactions involving them.

Branch Manager/Escrow Officer

Security Title Agency
Mesa, AZ
02.1993 - 10.2008
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Managed staff scheduling, hiring and training processes.
  • Monitored financial performance of the branch on a monthly basis.
  • Resolved escalated customer complaints in a timely manner.

Education

Psychology

Mesa Community College
Mesa, AZ

Skills

  • Telephone Etiquette
  • Problem-Solving
  • Schedule Management
  • Attention to Detail
  • Document Management
  • Calendar Management
  • Data Entry
  • Workflow Optimization
  • Recordkeeping expertise
  • Customer Service
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Effective Multitasking

Affiliations

  • Past Business Manager for Arizona based Club Baseball Organization
  • Past Booster President for Red Mountain High School Baseball

References

References available upon request.

Timeline

Surger Scheduler/Patient Access Representative

Women's Care Arizona
09.2022 - Current

Escrow Officer

Security Title Agency
06.2018 - 09.2022

Branch Manager/Escrow Officer

Security Title Agency
02.1993 - 10.2008

Psychology

Mesa Community College

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Tracey Spitler