Tracey Stanford

Experienced professional seeking a position in a progressive organization that can leverage extensive experience, education, and skills while providing opportunities for growth. Adaptable to diverse environments, products, and customers with a proven track record of increasing revenue and quickly grasping and communicating new ideas. Detail-oriented and a strong team player, thriving on challenges with enthusiasm. 15 years of past experience in direct and inbound sales, problem resolution, product analysis, and support. Successfully coordinated and implemented large-scale management projects on time and within budget. Motivates multi-functional teams to achieve project goals with integrity and consistently deliver outstanding customer satisfaction. Committed to achieving results, raising customer satisfaction, and taking on higher levels of responsibility. Excels at adapting to new work environments with ease and flexibility, possessing excellent verbal and written communication skills. Known for presenting effectively in both small and large groups. Enthusiastic Sales and Customer Service professional with strong communication and negotiation skills, always striving to provide superior quality customer service. Leverages extensive knowledge of products and services to create innovative solutions that drive loyalty, retention, and revenue. Excels at training, managing, coaching, and mentoring sales and customer service associates while effectively interacting with staff at all levels of the organization and the public.

• 15 years of past experience in both direct and inbound sales, problem resolution, product analysis and support.
• Extensive experience in coordinating and implementing large-scale management projects.
• Proven success record of completing projects on time and on budget.
• Pursues success with integrity while enthusiastically motivating multi-functional teams to achieve project goals.
• Ability to effectively communicate at all levels. Received numerous outstanding customer satisfaction surveys.
• Committed to achieving results, raising customer satisfaction and reaching higher levels of responsibility.
• Apply new concepts quickly and accurately and adapts to new work environments with ease and flexibility.
• Excellent verbal and written communication as well as organizational skills.
• Proven ability to present in both small and large groups.