Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracey Taylor

Bushnell,IL

Summary

An accurate hardworking employee with customer service, multitasking and time management abilities. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Devoted to giving every customer a positive, memorable experience, focus on quickly processing merchandise transactions to enhance customer shopping experience. Comfortable working independently with little to no supervision.

Overview

5
5
years of professional experience

Work History

Front End Cashier

Walmart
Macomb, IL
05.2019 - Current
  • Greeted customers warmly and asked if they needed help.
  • Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
  • Verified customer purchases with valid identification.
  • Provided accurate change to customers when making transactions.
  • Answering telephone calls
  • Answered customers' questions about products, prices and availability.
  • Maintained a clean workstation by wiping counters and organizing supplies.
  • Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
  • Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
  • Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
  • Cross-checked price tags against scanned items to ensure accuracy of total purchase amount.
  • Organized shopping carts for customers after their purchases had been completed.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Packed and bagged products according to customer preferences.
  • Kept register terminal area and store clean and orderly.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Greeted customers promptly and responded to questions.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Built and maintained productive relationships with employees.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Checked personal identifications during alcohol and tobacco sales.
  • Answered customers' questions and provided information on store procedures or policies.
  • Offered customers carry-out service at completion of transaction.

Education

High School Diploma -

Bushnell Prairie City
Bushnell, IL
05-1989

Skills

  • Cash Management
  • Customer Service
  • Payment Processing
  • Price Verification
  • ID Verification
  • Bagging assistance
  • Quick Learner
  • Strong Work Ethic
  • Professional Appearance
  • Currency counting
  • Cash Register Operation
  • Handling Complaints
  • Appointment Scheduling
  • Supply Ordering
  • Filing experience
  • Verbal and written communication
  • Payment posting
  • Accounts receivable and payable

Timeline

Front End Cashier

Walmart
05.2019 - Current

High School Diploma -

Bushnell Prairie City
Tracey Taylor