Tracey Taylor
Jacksonville
Summary
Dedicated Medical Assistant with extensive expertise in medical regulations and policies, committed to delivering exceptional patient care. Proven ability to maintain administrative excellence while ensuring confidentiality and compliance in all aspects of healthcare operations. Strong interpersonal skills foster effective communication with patients and healthcare teams, enhancing the overall patient experience. Passionate about contributing to a positive and efficient healthcare environment through meticulous attention to detail and a proactive approach.
Overview
30
30
years of professional experience
Work History
Lead Medical Assistant
Angel Kids Pediatric
05.2019 - 11.2023
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Documented notes during patient visits.
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Develop and implement training programs for new medical assistants, ensuring they are proficient in all necessary skills and tasks.
- Lead Medical Assistant
- 05/2019- 11/2022
Experience Medical Assistant
Baymeadows Pediatrics
11.2015 - 05.2019
- Triaged patients and obtained chief complaint, medical histories and medication intake
- Monitored and recorded vital signs for about 25 patients per day
- Performed approximately 20 - 25 phlebotomy sticks and EKGs per day
- Collected various specimen such as stool, urine and blood and prepared them for the lab
- Handled Urinalysis procedures using the urine dipstick
- Administered rapid strep, tests in addition to One step pregnancy test
- Assisted with other procedures such as Ear Irrigations and Spirometry tests
- Relayed messages from patients to the physicians regarding their prescriptions in addition to calling in these prescriptions
- Ensure all medical equipment, such as EKG machines and spirometers, are properly cleaned and maintained to ensure accuracy and safety for patients.
Medical Assistant
Dr. Mary's Place
06.2014 - 11.2015
- Assessed patient's symptoms, recorded and readied patients for the providers in a busy pediatric practice
- Performed routine in-house pediatric procedures
- Efficiently completed school and day care forms for patients
- Communicated with patient's families on behalf of the providers and coordinated follow-up care
- Performed patient triage;
- Performed visual acuity checks
- Scheduled appointments
- Performed well baby and well child checks on infants-18 years of age
- Coordinated patient care practice referrals with specialty practices
- Performed immunization administrations and phlebotomy for infants-18 years of age
- Maintained detailed inventory of vaccines; ordered pediatric vaccines and supplies for unit
- Provided physician assistance with all patient care and procedures
General Manager
Walt's BBQ
01.1994 - 06.2014
- Taking reservations
- Greeting and advising customers
- Problem solving
- Preparing and presenting staffing/sales reports
- Keeping statistical and financial records
- Assessing and improving profitability
- Setting targets
- Overseeing stock levels
- Ordering supplies
- Handling customer enquiries and complaints
- General Manager
Education
Certified Medical Assistant - undefined
First Coast Technical College
Saint Augustine, FL01.2014
High School Diploma - undefined
Palatka High School
Palatka, FL06.1994
Skills
- HIPAA compliance
- Clinical leadership
- Insurance verification and billing
- Vital signs monitoring
- Scheduling and appointment management
- Diagnostic testing assistance
- Inventory and supply management
- Medical terminology proficiency
- EMR / EHR
- CPR
- Laboratory maintenance
- Immunization administration
- Simple dressings
- Patient-focused care
Timeline
Lead Medical Assistant
Angel Kids Pediatric
05.2019 - 11.2023
Experience Medical Assistant
Baymeadows Pediatrics
11.2015 - 05.2019
Medical Assistant
Dr. Mary's Place
06.2014 - 11.2015
General Manager
Walt's BBQ
01.1994 - 06.2014
Certified Medical Assistant - undefined
First Coast Technical College
High School Diploma - undefined
Palatka High School
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