Versatile and adaptive, I excelled at Cabot Creamery by mastering machine operation and fostering teamwork, significantly enhancing product quality. My problem-solving skills and commitment to safety compliance have been pivotal in achieving operational excellence.
Experienced with operating complex machinery and maintaining production efficiency. Utilizes technical expertise to troubleshoot and resolve equipment issues swiftly. Knowledge of safety protocols ensures secure and productive work environment.
Overview
26
26
years of professional experience
Work History
Operator C
Cabot Creamery
05.2023 - Current
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Provided on-the-job training to newly hired workers and team members.
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Increased overall product quality through meticulous attention to detail during operation processes.
Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Crew Trainer
Cabot Creamery
02.2016 - 05.2023
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Set positive example for team members by providing high-quality, efficient service.
Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Evaluated crew members'' progress and provided constructive feedback for continuous development.
Maintained current knowledge of all team position requirements.
Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Documented training and progress on database to enable tracking history and maintain accurate records.
Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
Streamlined training process by introducing innovative teaching tools, making learning more accessible for all crew members.
Line Worker
Cabot Creamery
05.2003 - 02.2016
Collaborated with team members to meet daily quotas and improve overall productivity on the line.
Participated in training sessions to enhance skills and knowledge.
Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
Boxed, labeled, and transported items to support assembly operations.
Collaborated with other production workers to achieve smooth running of production line.
Followed safety protocols to prevent accidents and injuries to self and colleagues.
Followed instructions to make products in line with customer specifications.
Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
Maintained a clean and organized workspace, adhering to 5S principles for optimal efficiency and safety.
Increased productivity through effective time management skills, prioritizing tasks based on urgency and importance.
Enlisted Soldier
Vermont Army National Guard
06.2002 - 06.2010
Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
Operated and maintained armored vehicles.
Secured and protected military property, assets, and personnel.
Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
Led security efforts for multiple installations, maintaining a safe environment for all personnel and preventing unauthorized access to sensitive materials.
Conducted thorough risk assessments for various missions, implementing safety measures that minimized potential hazards to personnel and equipment.
Operated surveillance radar, communication systems and identification equipment.
Was trained as a signal support systems analyst and operated radio communications when deployed to Kuwait.
Cashier
Tim's Convenience Center
06.1999 - 06.2002
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Answered questions about store policies and addressed customer concerns.