Tracey Williams
Fayetteville,NC
Summary
Skilled English Honors teacher highly effective at working with administrators to develop strong curriculum and lesson plans. Goal-driven and proactive educator.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level educator position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
9th Grade English Teacher
Cumberland County Schools
06.2019 - 08.2023
- Led interesting and diverse group activities to engage students in course material.
- Supported student skill development in alignment with personal and academic goals.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared and implemented lesson plans covering required course topics.
- Encouraged independent thought, good judgment and expression of original ideas.
- Promoted effective verbal and written communication through listening, speaking, reading and writing practice.
- Worked with administrators on behavioral issues to support needs of students.
- Taught age-appropriate spelling techniques, grammar rules and language skills.
- Developed and implemented behavior management plans to address student issues.
- Built variety of formative and summative assessments to measure student progress.
- Helped students develop academic, social and emotional skills for long-term success.
- Created and maintained safe and orderly classroom environment conducive to learning.
- Produced engaging lesson plans and activities to help students master learning objectives.
Substitute Teacher
Cumberland County Schools
01.2018 - 06.2019
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Provided instruction for students in core subject areas.
- Assigned, explained and graded homework.
- Followed lesson plans designed by absent teachers.
- Monitored student behavior and administered discipline as needed.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
Sales Associate
AAGIFTCARD EXCHANGE
01.2017 - 01.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
Sales Representative
GameStop
09.2011 - 03.2013
- Used customer insights to develop innovative sales strategies to increase sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Collaborated with cross-functional teams to identify and address customer needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Master of Arts - English Education
Southern New Hampshire University
Hooksett, NH06.2024
Bachelor of Arts - History
Fayetteville State University
Fayetteville, NC12.2019
Skills
- Knowledgeable About English and History
- Grading Proficiency
- Proficient in Office Suites
- Lesson Planning
- Literacy Skills
- Lesson Plan Implementation
- Team Collaboration
- Recordkeeping Skills
- Classroom Management
- Problem-Solving Skills
- Student Evaluations
- Student Assessments
- Field Trips
Tutor of Religious History
As a religion tutor I offers instruction in religious studies. I tend to focus on teaching religion to students as an academic subject. Helping students to understand of the beliefs and practices of various religions and denomination.
Timeline
9th Grade English Teacher
Cumberland County Schools
06.2019 - 08.2023
Substitute Teacher
Cumberland County Schools
01.2018 - 06.2019
Sales Associate
AAGIFTCARD EXCHANGE
01.2017 - 01.2018
Sales Representative
GameStop
09.2011 - 03.2013
Master of Arts - English Education
Southern New Hampshire University
Bachelor of Arts - History
Fayetteville State University