Tracey Wing
Seminole,FL
Summary
Dedicated and accomplished Certified Healthcare Compliance (CHC) professional with a track record of over 24 years in healthcare regulatory compliance, audit procedures, project oversight, and risk management, eager to take on the role of Chief Compliance Officer. Proven success in providing strategic leadership, conducting impactful training, and fostering a culture of transparency and integrity within organizations. Bringing extensive expertise to manage audits, mitigate risks, and support staff development, I am poised to contribute to the continued success and compliance excellence of your team.
Overview
24
24
years of professional experience
2
2
Certification
Work History
Vice President of Regulatory Compliance
Charter Healthcare
Rancho Cucamonga, CA
01.2023 - 12.2023
- Developed and implemented a comprehensive compliance program, ensuring adherence to laws, regulations, and standards.
- Drafted and reviewed corporate policies for compliance with applicable laws and regulations.
- Actively participated in investigations into alleged violations of organizational policies or applicable laws.
- Responded promptly to inquiries from government agencies regarding regulatory compliance matters.
- Created training programs for employees to increase awareness of legal requirements related to their roles within the organization.
- Maintained records of complaints related to legal or policy violations.
- Monitored regulatory developments, facilitating communication of risks or opportunities within the organization.
- Reviewed existing contracts, documents, reports and other materials to identify potential areas of non-compliance.
- Analyzed organizational processes, operations and activities to detect non-compliant issues or risks.
- Utilized risk management techniques and business knowledge to improve compliance programs.
Senior Director of Appeals
HCA Healthcare Inc.
Nashville, TN
07.2021 - 01.2023
- Analyzed and evaluated appeals to ensure compliance with applicable laws, regulations, policies and procedures.
- Reviewed documents for accuracy and completeness prior to processing appeals.
- Prepared detailed reports summarizing appeal results.
- Provided guidance and assistance to other departments regarding the appeals process and documentation requirements.
- Collaborated with legal counsel as needed during the course of an appeal.
- Developed audit plans for evaluating compliance with regulatory requirements.
- Developed and implemented internal policies and procedures to ensure compliance with applicable laws and regulations.
- Participated in periodic meetings with executive leadership team members to discuss any identified compliance concerns or issues.
Senior Director of Appeals
Brookdale Senior Living Inc.
Nashville, TN
02.2016 - 07.2021
- Analyzed and evaluated appeals to ensure compliance with applicable laws, regulations, policies and procedures.
- Interpreted complex rules, regulations, policies and procedures related to appeals.
- Prepared detailed reports summarizing appeal results.
- Created presentations outlining trends identified through analysis of past claims data.
- Planned and executed compliance audits to check company policies, procedures and controls.
- Analyzed potential areas of risk and developed strategies to mitigate such risks.
- Developed training materials for personnel regarding compliance standards and procedures.
- Actively participated in investigations into alleged violations of organizational policies or applicable laws.
Regional Director of Appeals
Brookdale Senior Living Inc.
Nashville, TN
12.1999 - 02.2016
- Analyzed and evaluated appeals to ensure compliance with applicable laws, regulations, policies and procedures.
- Reviewed documents for accuracy and completeness prior to processing appeals.
- Interpreted complex rules, regulations, policies and procedures related to appeals.
- Prepared detailed reports summarizing appeal results.
- Maintained accurate records of all activities related to the appeals process.
- Maintained up-to-date knowledge of applicable laws, regulations, policies and procedures related to appeals processing.
Education
Master of Arts - Communicative Disorders
University of Central Florida
Orlando, FL05.1995
Bachelor of Arts - Communicative Disorders
University of Central Florida
Orlando, FL12.1993
Associate of Arts - General Study
St. Petersburg Junior College
St. Petersburg, FL05.1990
Skills
- Risk Assessment
- Regulatory Knowledge
- Policy Development
- Compliance Training
- Audit Management
- Investigation Proficiency
- Communication Skills
- Analytical Thinking
- Ethical Decision-Making
- Conflict Resolution
- Strategic Planning
- Leadership
Certification
- Certification of Healthcare Compliance (CHC)
- Certified Speech Language Pathologist
References
References available upon request.
Timeline
Vice President of Regulatory Compliance
Charter Healthcare
01.2023 - 12.2023
Senior Director of Appeals
HCA Healthcare Inc.
07.2021 - 01.2023
Senior Director of Appeals
Brookdale Senior Living Inc.
02.2016 - 07.2021
Regional Director of Appeals
Brookdale Senior Living Inc.
12.1999 - 02.2016
Master of Arts - Communicative Disorders
University of Central Florida
Bachelor of Arts - Communicative Disorders
University of Central Florida
Associate of Arts - General Study
St. Petersburg Junior College
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