Tracey Lynn Dawson
Post Falls,ID
Summary
Detail-oriented Certified Medical Assistant with a strong background in patient care and clinical administration. Proven ability to enhance patient satisfaction through effective communication and meticulous attention to detail in vital signs, EKGs, and IV infusions.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Certified Medical Assistant
Sturges Family Practice
Coeur d'Alene, ID
09.2022 - 09.2026
- Facilitated efficient clinical workflow by rooming patients, taking vital signs, and preparing for minor procedures in support of Dr. Sturges and two nurse practitioners.
- Assisted with ultrasounds, performed blood draws, and administered IV infusions as an IV-certified, enhancing patient care and procedural accuracy.
- Ensured high standards of patient documentation and communication by conducting EKGs, managing charting, processing prescriptions, and triaging patient calls.
- Streamlined daily operations by operating autoclave, scheduling appointments, and performing various clinical tasks, enhancing patient satisfaction.
Certified Medical Assistant
Northwest Specialty Hospital
Post Falls, ID
08.2016 - 09.2022
- Completed NHA certified medical assistant course in 2020 to obtain certification, enhance clinical expertise and patient care capabilities.
- Provided medical assistance to multiple surgeons and physician assistants, supporting surgical teams and ensuring seamless patient experiences.
- Supported administrative and clinical functions, enhancing operational efficiency and ensuring continuity of care for patients.
- Served at NWSH for 6 years, starting as an insurance specialist and transitioning to CNA/MA, showcasing adaptability and versatility in diverse healthcare roles.
Medical Receptionist
ORTHOPEDIC PHYSICAL THEREPY
05.2015 - 08.2016
- Scheduled, confirmed, and maintained patient appointments for multiple physical therapists, optimizing provider schedules and patient flow.
- Processed and submitted business and government forms, including insurance coverage applications, to facilitate timely reimbursement.
- Corresponded with insured individuals or agents to obtain information and communicate account status, enhancing client communication and satisfaction.
- Collected initial premiums, issued receipts, and maintained filing, inventory, and database systems to ensure organized record-keeping.
Caregiver-CNA
Pineridge, Spokane
Valley, WA
01.2014 - 05.2015
- Responded to patient call signals and intercom systems to promptly assess and address patient needs, ensuring timely assistance.
- Communicated with patients to determine needs for assistance or emotional support, and to foster a compassionate care environment.
- Provided physical support for daily living activities, including bathing, dressing, and mobility, enhancing patient comfort and independence.
- Assisted patients unable to dress or wash themselves, preserving dignity and upholding personal hygiene standards.
- Recorded vital signs under medical staff supervision, ensuring accurate monitoring of patient health.
- Documented and reported observations of patient behavior, complaints, or symptoms to nurses, facilitating effective care coordination.
- Collected specimens such as urine, feces, or sputum to support diagnostic processes and ensured accurate record-keeping.
Education
Some College (No Degree) - Medical Assisting
North Idaho College
Coeur D'Alene, IDSome College (No Degree) - IV Certification
North Idaho Workforce Training Center
Post Falls, IDSkills
- IV infusion
- Phlebotomy skills
- Blood draw techniques
- EKG
- Triage
- Clinical operations
- Prescription management
- Electronic Health Records
- Medical scheduling
- Autoclave operation
- Patient care experience
Certification
CCMA Certification, Issued December 2024 Expires December 2026, IV Certification, Issued November 2023, CNA, Credentials and Licenses Certified Clinical Medical Assistant Nursing Assistant Certification- Medication Administration Certification- North Idaho College Workforce Training Center- Medical Terminology
Timeline
Certified Medical Assistant
Sturges Family Practice
09.2022 - 09.2026
Certified Medical Assistant
Northwest Specialty Hospital
08.2016 - 09.2022
Medical Receptionist
ORTHOPEDIC PHYSICAL THEREPY
05.2015 - 08.2016
Caregiver-CNA
Pineridge, Spokane
01.2014 - 05.2015
Some College (No Degree) - Medical Assisting
North Idaho College
Some College (No Degree) - IV Certification
North Idaho Workforce Training Center