Summary
Overview
Work History
Education
Skills
References
Additional Information
Work Availability
Timeline
Tracey Lynn Sullivan

Tracey Lynn Sullivan

Charlton,MA

Summary

Executive Assistant & Office Manager with a proven track record of effectively prioritizing and meeting deadlines, specializing in organization and time management skills. Able to multi-task due to an elevated level of attention to detail and excellent verbal and written communication skills.

Overview

30
30
years of professional experience

Work History

Executive Assistant & Office Manager

AIRNA
10.2023 - Current
  • Supporting the Chief Executive Officer, Chief Scientific Officer, Head of Finance & Operations and other team members within a small start-up biopharmaceutical company
  • Handle CEO, CSO and Head of Finances calendars, travel (domestic and international) and off-site meetings
  • Facilitate Board of Director meetings, dinners, reservations and on-site set-up
  • Coordinate the on-site interviewee candidate’s presentations, individual meetings/agendas and then their onboarding
  • Update the trackers in SharePoint for interviewee candidates and contracts.

Senior Manager, Office Administration

ImmuneID
11.2021 - 08.2023
  • Supported Chief Executive Officer, Head of Human Resources & Operations and worked to meet the needs of the small start-up biopharmaceutical company
  • Focused on supporting the Executive Suite with the ability to anticipate issues before they arose and provided resolution options
  • Self-motivated and driven to deliver with minimal direction
  • Ability to maintain utmost discretion and confidentiality
  • Oversaw the on-boarding process for all new hires within the company
  • Managed all on-site facilities situations and purchasing needs for office and kitchen
  • Created the social committee and managed off-site events large and small

Senior Team Administrative Coordinator

SANOFI-GENZYME
08.2017 - 11.2021
  • Supported Chief Managing Officer and Deputy to the Chief Scientific Officer within the Immunology & Inflammation Research Therapeutic Area
  • Performed general administrative tasks related to the department, assisted with Concur to ensure seamless travel expense reimbursements from meetings, enabling our team members to focus on key responsibilities to fulfill our company’s business objectives
  • Maintained manager’s calendars, 1:1’s, team meetings, conference rooms and other scheduling requests
  • Ordered all supplies for office, IT & kitchen
  • Coordinated a large move for the entire team with management from other sites to new location
  • Assisted the R&D division with on-site guests, interviewees, and the scheduling of candidates
  • Focused on simplifying new hire orientation and on-boarding process by looking at best practices and performing tasks within a timely manner
  • Guided new hires with their first week’s events including supplies, business cards and biography for departmental announcements.

Administrative Partner

IPSEN BIOSCIENCE, INC.
08.2013 - 08.2017
  • Supported Vice Presidents within different divisions and their team members
  • Meeting and event coordination
  • Facilitated an off-site event for 150 guests from our office and home office guests from France including hotel arrangements, meeting planning, off-site gala for guests, guest speakers, awards, and on-site contact
  • Extensive calendar management for Vice Presidents and their teams
  • Scheduled and managed domestic and international travel, reserving conference rooms, agendas, ordering meals and greeting clients
  • Ordered all office supplies and entered purchased items into Pcard system for accounting
  • Contributed beyond the core administrative role by taking on and completing small tasks and large projects that were part of the department’s mission.

Executive Assistant

ST. VINCENT HOSPITAL
10.2013 - 01.2014
  • Worked within the Executive Suite supporting both the Operations Manager and the President
  • Completed assignments given by the Operations Manager and worked with her direct reports to follow-through
  • Co-ordinated many team meetings and individual meetings with direct reports for both the Operations Manager and the President
  • Assisted with Executive Board meetings including taking minutes at their monthly meetings
  • Managed phones, outside guests, meeting planning, travel, legal documents for signature, and medical records.

Executive Assistant to President of the Tax-Exempt Markets

ING FINANCIAL SERVICES / AETNA (now VOYA Financial)
08.1998 - 07.2012
  • Supported the President of Tax-Exempt Markets and Direct Reports - provided complex, diverse, and confidential administrative support which required extensive knowledge of organizational operations, policies, and procedures
  • Managed complex calendars to ensure that priorities were accomplished, support materials were prepared, and unplanned items were addressed
  • Extensive travel arrangements and off-site meeting planning
  • Monitored status of delegated items to ensure closure
  • Served as the point person for all telephone/mail inquiries for the President to ensure all matters of significance were brought to their attention and that outstanding customer service was provided to all customers
  • Verified expenses as legitimate and necessary according to established business regulations; provided timely approval for expenses directed to Department Head and ensured that the accounting was accurate and within budget
  • Worked daily with sensitivity to deadlines and multi-tasked with ease
  • Assisted managers and other staff with their daily functions to ensure department goals were achieved and staff was notified of essential information
  • Under limited supervision performed a variety of complex and specialized administrative and office support functions to ensure the daily operations of the office ran efficiently and professionally.

Administrative Assistant

GREATER HARTFORD JAYCEES
05.1994 - 08.1998
  • Reported directly to Executive Coordinator and Tournament Chair for the Greater Hartford Open Golf Tournament at the TPC River Highlands
  • Maintained tournament Chairman’s schedule and travel arrangements including air, land, and hotel reservations
  • Coordinated all Executive and Management Committee meeting agendas, minutes from meetings, arranged locations and meals, facilitated monthly reports and all mailings
  • Supported Marketing Manager for diverse set of responsibilities, databases, mass mailings and additionally, organized and maintained GHO filing system.

Education

Associate degree in Travel Administration & Business -

Bay Path University, Longmeadow, MA
  • President, Senior Class
  • Member of Student Government
  • Awarded "Who's Who Among Students in American Jr. Colleges"

Skills

  • Project Management
  • Prioritization & Delegation
  • Leadership & Team Building
  • Time Management
  • Creative Problem Solving
  • Event Planning & Organization
  • Microsoft Office: Outlook, Word, Excel, PowerPoint and Teams
  • Computer Programs: Ariba, Concur, Corrigo, DocuSign, Egencia, Egnyte, E-Performance, E-Time, GEARS, I-Cap, I-Did, I-Pap, Justworks, OneNote, P-card, Peoplesoft, Ping Board, RDPM, SEAS, SharePoint, Slack, Skype, TEAMS, Zoom

References

References Furnished Upon Request

Additional Information

Appointed Notary of Public for the Commonwealth of Massachusetts

Hobbies: Street Rodding, Scrapbooking, Travel and DIY

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Executive Assistant & Office Manager - AIRNA
10.2023 - Current
Senior Manager, Office Administration - ImmuneID
11.2021 - 08.2023
Senior Team Administrative Coordinator - SANOFI-GENZYME
08.2017 - 11.2021
Executive Assistant - ST. VINCENT HOSPITAL
10.2013 - 01.2014
Administrative Partner - IPSEN BIOSCIENCE, INC.
08.2013 - 08.2017
Executive Assistant to President of the Tax-Exempt Markets - ING FINANCIAL SERVICES / AETNA (now VOYA Financial)
08.1998 - 07.2012
Administrative Assistant - GREATER HARTFORD JAYCEES
05.1994 - 08.1998
Bay Path University - Associate degree in Travel Administration & Business,
Tracey Lynn Sullivan