Tracey M. Dix-Ridley
Parksley,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm seeking employment for a rewarding and challenging position. Looking to obtain employment that utilizes both education and experience gained while being well versed in the Administrative Field for twenty years.
Overview
31
31
years of professional experience
Work History
Bookkeeper
Accomack County Public Schools
09.2023 - 05.2024
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Established QuickBooks accounting system to reflect accurate financial records.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Maintained and processed invoices, deposits, and money logs.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Inspected account books and recorded transactions.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Entered figures using 10-key calculator to compute data quickly.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Matched purchase orders with invoices and recorded necessary information.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Preparing purchase orders for ordering, receiving, and disturbing.
- Tracking leave time for teachers and staff
- Preparing leave for payroll department at central office
- Tracking extra duties and stipend payments for teachers
- Preparing stipend payments for corrections to be submitted to payroll department at central office
Medicaid Billing Specialist
Accomack County Public Schools
05.2011 - 09.2023
- Input students Medicaid billable services provided by OT, PT, SLP and Psychologist Therapist into Virginia Medicaid Web Portal
- Track therapist updated licenses
- Track students that qualified for Medicaid through PowerSchool system
- Prepared Medicaid Cost Report yearly for 600 students
- Used data entry skills to accurately document and input statements.
- Audited and corrected billing and posting documents for accuracy.
- Verified accuracy of accounts payable payments, resulting in 15% reduction in payment errors and check reissues.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
- Generated monthly billing and posting reports for management review.
- Monitored outstanding invoices and performed collections duties.
Administrative Assistant
Accomack County Public Schools
11.2004 - Current
- Manage over 100 calls per day from multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Substitute Teacher, K-12
Accomack County Public Schools
10.1993 - Current
- Kept up to 32 students on-task with proactive behavior modification and positive reinforcement strategies.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Supervised lunchroom and recess activities.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Collaborated with other educators to plan and review instruction.
- Enforced school and class rules to maintain order in classroom.
- Utilized variety of instructional strategies to meet individual student needs.
Business Office Assistant
Shore Life Care
10.2004 - 07.2016
- Opened and Closed Business Office
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Developed correspondence letters, memos, and emails.
- Managed up to 50 customer call incoming per day, while recording accurate messages for distribution to office staff.
- Balance patient cash out records
- Accepted payments from staff for their meals daily
- Processed incoming and outgoing mail and packages according to established procedures.
- Informed and supported business leaders through consistent communication and administrative support duties.
Administrative Assistant/Receptionist
Accomack County Public Schools
08.2024 - Current
- Answer multi-line phone system, managing and routing over 100 calls per day, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Corresponded with clients through email, telephone, or postal mail.
- Assist Director of Human Resource with new hire task, paperwork and finger printing
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
Education
High School Diploma -
Onancock High School
Onancock, VA06.1983
Skills
- Windows 10
- Word
- Excel
- Virginia Medicaid Web Portal
- Manatee Bookkeeping System
- Bookkeeping
- Bookkeeping Software
- Financial Recordkeeping
- Inventory Tracking
- Invoice Processing
- Time tracking
- Data inputting
- Cash Flow Management
- Spreadsheet tracking
- Customer Relations
- Payroll Processing
- Superior attention to detail
- Confidential Document Control
- Bank Statement Reconciliation
- Bank Reconciliation
Timeline
Administrative Assistant/Receptionist
Accomack County Public Schools
08.2024 - Current
Bookkeeper
Accomack County Public Schools
09.2023 - 05.2024
Medicaid Billing Specialist
Accomack County Public Schools
05.2011 - 09.2023
Administrative Assistant
Accomack County Public Schools
11.2004 - Current
Business Office Assistant
Shore Life Care
10.2004 - 07.2016
Substitute Teacher, K-12
Accomack County Public Schools
10.1993 - Current
High School Diploma -
Onancock High School
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