Tracey williams
Gainesville,GA
Summary
Dynamic professional with a proven track record at Uber, excelling in route optimization and customer service. Recognized for enhancing passenger satisfaction through effective communication and timely pickups. Skilled in vehicle maintenance and adept at managing traffic conditions to ensure efficient travel. Committed to delivering exceptional service and operational excellence.
Overview
7
7
years of professional experience
Work History
Driver
Uber
Gainesville, GA
10.2025 - Current
- Optimized route navigation to guarantee punctual passenger pickups and drop-offs.
- Delivered outstanding customer service by efficiently resolving passenger inquiries and concerns.
- Ensured vehicle cleanliness and optimal functionality through systematic inspections and maintenance checks.
- Adjusted routes in response to fluctuating traffic conditions to enhance travel efficiency.
Shipping an Receiving Clerk
Americold
Gainesville, GA
02.2019 - 06.2024
- Oversaw receipt and inspection of incoming shipments to ensure accuracy and quality standards.
- Documented inventory data utilizing warehouse management systems to ensure precise stock levels.
- Facilitated collaboration among team members to optimize product organization and storage within warehouse operations.
- Implemented safety protocols to maintain a secure working environment during receiving operations.
Sales Associate Manager
RaceTrac
Norcross, GA
05.2025 - 11.2025
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Collaborated with team members to improve service delivery.
- Managed overnight cooking, cleaning, and stocking operations to ensure store readiness.
- Facilitated customer service interactions to enhance satisfaction and loyalty.
- Managed financial transactions with accuracy and integrity.
- Monitored delivery truck check-in processes to ensure timely logistics operations.
Education
High School Diploma -
Forsyth County High
Cumming, GA05.1986
Skills
Route optimization
Customer service
Vehicle maintenance
Traffic management
Timeline
Driver
Uber
10.2025 - Current
Sales Associate Manager
RaceTrac
05.2025 - 11.2025
Shipping an Receiving Clerk
Americold
02.2019 - 06.2024
High School Diploma -
Forsyth County High