Skilled in office administration and customer relations, I significantly enhanced efficiency at Utah Association of Conservation by optimizing budget management and streamlining invoice processing. My proactive approach to recordkeeping and troubleshooting, coupled with a knack for fostering positive customer interactions, consistently supports organizational goals.
Overview
8
8
years of professional experience
Work History
Program Support Specialist
Utah Association of Conservation
08.2024 - Current
Optimized budget management by closely monitoring expenses and identifying cost-saving opportunities.
Assisted in the development and implementation of training materials for new Program Support Specialists, improving onboarding efficiency.
Collaborated with cross-functional teams to develop comprehensive program plans and timelines.
Demonstrated flexibility and adaptability in the face of changing program requirements, successfully navigating shifts in priorities while maintaining a high level of performance.
Volunteered to help with special projects of varying degrees of complexity.
Streamlined invoice processing by implementing efficient filing and tracking systems.
Maintained accurate financial records, contributing to successful audits by organizing and filing all accounts payable documents.
Maintain and pay vendors with the ART
Pharmacy Technician
Skyline Pharmacy
03.2017 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Collected co-payments or full payments from customers.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Prepared vendor invoices and processed incoming payments.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Maintained good working relationships with vendors and resolved disputes.
Secretary
North Sanpete School District
08.2021 - 08.2024
Processed student registrations and withdrawals.
Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
Managed inventory of school supplies and equipment, ensuring adequate resources were available for classroom instruction and activities.
Documented attendance, grades and test scores to update permanent records.
Enhanced office organization by implementing efficient filing systems and streamlining daily operations.
Assisted in preparation of financial reports, contributing to school's budgeting and financial planning efforts.
Secretary
Central Utah Counseling Center
06.2017 - 08.2020
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Streamlined invoice processing, improving accuracy and efficiency of financial operations.
Reconciled documentation against budget requirements and ledgers.
Managed a high volume of invoices efficiently, ensuring timely payment while minimizing errors or duplicate payments.
Education
Associate of Arts - Pharmacy Technology
Ameritech College of Healthcare
Provo, UT
05.2006
High School Diploma -
North Sanpete High School
Mount Pleasant, UT
05.2002
Skills
Troubleshooting skills
Customer Relations
Data Entry
Recordkeeping requirements
Customer Service
Office Administration
Appointment Scheduling
Records Management
Bookkeeping
Timeline
Program Support Specialist
Utah Association of Conservation
08.2024 - Current
Secretary
North Sanpete School District
08.2021 - 08.2024
Secretary
Central Utah Counseling Center
06.2017 - 08.2020
Pharmacy Technician
Skyline Pharmacy
03.2017 - Current
Associate of Arts - Pharmacy Technology
Ameritech College of Healthcare
High School Diploma -
North Sanpete High School
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