Traci-Ann Giacobbi
Oxford,MA
Summary
Dedicated and detail-oriented Dental Receptionist with 2 years of experience in managing patient appointments, handling billing and insurance processes, and providing exceptional customer service. Proficient in office management, patient coordination, and maintaining HIPAA compliance. Strong communication skills, with a focus on creating a welcoming environment and supporting a smooth workflow within the dental office.
Overview
2
2
years of professional experience
Work History
Receptionist
Upton Dental Care
Upton, MA
12.2022 - Current
- Greet and check-in patients, schedule appointments, and answer phone inquiries.
- Verify patient information, update records, and ensure HIPAA compliance.
- Process insurance claims, billing, and payments.
- Assist with insurance verification and pre-authorizations.
- Manage office inventory and perform general administrative tasks.
Education
Bachelor - Dental Hygiene
MCPHS Forsyth School of Dental Hygiene
Worcester, MABachelors - Criminal Justice
Becker College
Worcester, MA05.2018
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
- Payment processing
Timeline
Receptionist
Upton Dental Care
12.2022 - Current
Bachelor - Dental Hygiene
MCPHS Forsyth School of Dental Hygiene
Bachelors - Criminal Justice
Becker College
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