Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Traci Beck

Traci Beck

20 Paulk Road, Ashford,AL

Summary

Office Administrator at Women's Medical Center with strong expertise in financial management and workforce optimization. Demonstrated ability to enhance operational efficiency and improve team performance through strategic planning and effective communication. Proficient in accounting maintenance, conflict resolution, and managing diverse administrative functions in high-pressure environments. Recognized for exceptional customer service, leadership, and problem-solving skills, consistently exceeding performance targets.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office Administrator

WOMEN'S MEDICAL CENTER
Dothan, Alabama
03.2015 - Current

Financial:

  • Coordinated financial activities to enhance operational efficiency and investment returns.
  • Processed financial documents, contracts, and invoices to maintain accurate records.
  • Prepared special reports by gathering, analyzing, and summarizing data from various sources.
  • Verified figures and postings for accuracy and proper coding.
  • Supported budget preparation through data entry into financial tracking systems.
  • Employed specialized accounting software for efficient management of account debits and credits.

Personnel Management

  • Maintained personnel files to comply with legal requirements, supporting Human Resources activities.
  • Explained company policies, benefits, and procedures to employees and job applicants.
  • Evaluated individual and team performance, identifying areas for enhancement.
  • Developed wage and salary strategies using market benchmark data, including merit increases.
  • Reviewed employee timesheets for accuracy before payroll processing.
  • Arbitrated conflicts between employees, facilitating successful dispute resolutions.
  • Provided ongoing feedback and coaching on employee performance to drive improvement.

Operational Management & Oversight

  • Oversaw daily operations to ensure efficient workflow and quality patient care.
  • Coordinated administrative functions, optimizing office efficiency.
  • Coordinated Physician Meetings for effective communication of operational and financial updates.
  • Established policy standards for physician conduct to mitigate ethical dilemmas.
  • Implemented protocols enhancing patient satisfaction and safety measures.
  • Monitored compliance with regulations and licensing requirements consistently.
  • Resolved escalated customer inquiries while maintaining professionalism under pressure.
  • Prepared presentations using Microsoft Office applications, ensuring clarity and effectiveness.

Risk Assessment

  • Educated employees on risk management practices to enhance compliance and awareness.
  • Maintained an up-to-date credentialing plan for all physicians.
  • Monitored essential licensing requirements, including state, federal, and specialty board certifications.

Registered Nurse

WOMEN'S MEDICAL CENTER
Dothan, Alabama
03.2008 - 05.2015
  • Monitored vital signs, administered injections, and assisted with medical procedures.
  • Conducted patient assessments and diagnostic tests for physician evaluation.
  • Managed delivery of exceptional care prioritizing patient safety and dignity.
  • Maintained accurate documentation in electronic medical records.
  • Educated patients and families on health conditions and treatment options.
  • Supported physicians during tests and procedures, ensuring optimal patient care.
  • Leveraged computerized Resource and Patient Management System to enhance operational efficiency.
  • Participated in quality improvement initiatives to enhance departmental practices.

Education

Bachelor of Science in Business Administration - Business Management

Troy University
Dothan, AL
03.2023

Certified Medical Practice Executive, (CMPE) - Health Care Administration

MGMA
104 Inverness Terrace E Englewood, CO 80112
03-2018

Certified Healthcare Technology Specialist (CHTS) - Health Information Management

Itawamba Community College
Fulton, MS
04-2013

Associate of Applied Science - Nursing

George C Wallace Community College - Dothan
Dothan, AL
05.1996

Skills

  • Software expertise
  • Workforce management
  • Complex problem solving
  • Recruitment and hiring
  • Scheduling and coordination
  • Operations management
  • Team collaboration and leadership
  • Verbal and written communication
  • Goal setting
  • Onboarding and orientation
  • Performance evaluation
  • Project planning
  • Administration and reporting
  • Accounting maintenance
  • MS Office proficiency
  • Time management
  • Customer service excellence
  • Negotiation skills
  • Decision making
  • Computer proficiency
  • Business development strategies
  • Calm demeanor under pressure
  • Human resources management
  • Business analysis and reporting

Certification

  • Licensed RN - 1996
  • Certified Medical Practice Executive, CMPE - 2018
  • Certified Healthcare Technology Specialist, Clinician/Practitioner Consultant, CHTS-C/P

Timeline

Office Administrator

WOMEN'S MEDICAL CENTER
03.2015 - Current

Registered Nurse

WOMEN'S MEDICAL CENTER
03.2008 - 05.2015

Bachelor of Science in Business Administration - Business Management

Troy University

Certified Medical Practice Executive, (CMPE) - Health Care Administration

MGMA

Certified Healthcare Technology Specialist (CHTS) - Health Information Management

Itawamba Community College

Associate of Applied Science - Nursing

George C Wallace Community College - Dothan