TRACI BOCKES
Sacramento,CA
Summary
Detail-oriented and dependable team player with strong organizational, administrative and interpersonal skills. Successful at managing multiple priorities simultaneously with a positive attitude and a high degree of accuracy.
Overview
32
32
years of professional experience
Work History
Office Assistant • Support the Director
THE SALVATION ARMY DEL ORO CAMP & CONFERENCE CENTER
2018.05 - Current
- Administrative Support: handle a range of routine and special assignments pertaining to personnel & human resources, financial business, planning, development & maintenance of the facility & activities.
- Accounts Payable: verify accuracy & process invoices using an on-line, web-based corporate check request application, attaching proper accounting codes & descriptive detail; reconcile invoices to monthly statements; maintain vendor files.
- Accounts Receivable: process incoming payments & revenue from rental groups, vendor rebates & merchandise sales, attaching proper accounting codes & descriptive detail to deposits sent to headquarters; maintain income files by fiscal year.
- Human Resources: administrative assistance in recruitment, selection, and hiring of seasonal & permanent staff and volunteers; assist staff with employee benefit inquiries & enrollment; maintain all confidential personnel records.
- USDA Summer Food Service Program: provide support with the application process; participate in annual SFSP training assessment on CNIPS; process income eligibility forms; organize & maintain files.
- Assist facility Maintenance Team keep accurate and current documentation regarding all fleet vehicles & equipment.
- Oversee and keep files (digital & physical) in order and current, including human resources, finance, summer program, rental group, administrative and project files.
- Maintain proper documentation to support standards for accreditation.
- Order business & program supplies as necessary.
- Complete administrative tasks such as filing, copying, distributing mail, typing correspondence, answering telephones, managing email communications, and collecting & distributing mail.
Event Coordinator (Seasonal Contract)
NEVADA CITY CHAMBER OF COMMERCE
2019.09 - 2019.12
- 2017, 2018 and 2019, assisted the Chamber to coordinate Victorian Christmas events.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Recruited & contracted theme-related entertainment & musicians for events; communicated staging needs.
- Recruited & reviewed all craft & food vendor applications; assigned vendor booth locations.
- Created event map for distribution.
- Represented Chamber in promotional opportunities & interviews (radio, newspaper).
- Recruited, scheduled, trained & managed event volunteers.
- Coordinated transportation & parking arrangements for guests and vendors.
- Attended planning meetings with Chamber, Board of Directors, and City & County officials at City Hall.
- Worked with public relations contractor to utilize social media to promote events and increase attendance.
- Developed post-event reports to determine effectiveness of each event.
Kitchen Assistant (Seasonal Contract)
CAMP AUGUSTA
2018.04 - 2018.09
- 2017 and 2018, supported all-organic & alternative diet chefs to prepare & present food to event guests (up to 200) with strong attention to detail & presentation.
- Operated standard & commercial kitchen equipment with focus on safety & sanitation.
- Managed time to juggle multiple tasks simultaneously with ease.
- Reduced kitchen accidents by maintaining high standards of cleanliness & organization.
- Arranged flowers, garnished appetizer trays & decorated for special events.
- Labeled, stocked & stored all food items correctly & checked expiration dates routinely.
Marketing/Administrative Assistant
FORE DENTAL CARE
2013.10 - 2016.04
- Created & managed social media business page & postings.
- Compiled & launched "Meet the Staff" and "Office Tour" pages on website.
- Assisted in writing & editing copy for sleep apnea brochure.
- Assisted with patient scheduling & administration.
Office Manager/Event Services Consultant
SHERI BERNADETT, DDS, MScD
2011.04 - 2013.09
- Managed patient flow, appointment schedule and all phones, emails & correspondence.
- Determined patient insurance eligibility, prepared & submitted insurance claims.
- Managed business finances & generated reports.
- CDA Foundation ~ A Decade of Smiles event support, including development, printing & distribution of sponsorship package presented to dental manufacturers; coordination of event timeline & logistics; procurement & operation of audio/visual equipment.
Field Sales Consultant
HENRY SCHEIN DENTAL
2003.04 - 2011.02
- Traveled throughout assigned territory to leverage leads & visit existing customers.
- Maintained responsibility for 65 accounts within assigned territory, consistently touching base to assess needs & satisfaction; processed orders.
- Maintained accurate & thorough records of leads & customer account information.
- Produced sales reports, budgets, bids, expense reports, savings plans & support material; controlled costs.
- Organized & executed sales & business development presentations, detailing practical & financial product benefits.
- Visited key customers repeatedly to promote retention & relationships.
- Served customers with knowledgeable, friendly support at every stage of shopping & purchasing.
- Built relationships with customers & dental community to promote long term business growth.
- Attended local & national sales meeting events.
Marketing & Special Events Manager
WEAVE, Inc.
2000.07 - 2003.04
- Managed administrative logistics of events planning, site selection, and production of fundraising event publications & promotions (including invitations, program books, quarterly newsletters, direct mail pieces, brochures, electronic & print advertising, grant proposals, gift acknowledgements & financial reports).
- Procured & promoted event sponsors.
- Recruited, trained, motivated & coached event volunteers.
- Mediated & recorded volunteer Board activities including meeting agendas & minutes.
Meeting & Conference Coordinator (limited-term)
CALIFORNIA STATE UNIVERSITY INSTITUTE
1998.01 - 1999.05
- Scheduled, coordinated & facilitated health care program meetings, conferences, trainings, special events & teleconferences hosted by the California Department of Health Services (CSUI client) Breast Cancer Early Detection Program.
- Managed all event logistics including obtaining bids, budgeting, facility selection, function room sets, guest room blocks, audio-visual equipment, catered banquets, registration, travel, guest activities, post-event follow-up & evaluation.
- Maintained master event calendar, registration & program support materials.
Conference Coordinator
AMERICAN INSTITUTE OF ARCHITECTS, CALIFORNIA
1996.08 - 1998.01
- Planned & coordinated all aspects of multiple architecture industry conferences, including budgeting, marketing, facility selection, lecture programs & exhibits, print production of program materials, registration, receptions, guest activities & post-conference evaluations.
- Developed & utilized database for management of program participants & registration.
Program Coordinator
CALIFORNIA DENTAL ASSOCIATION
1993.04 - 1996.08
Marketing Manager
SIGNAL FEDERAL CREDIT UNION
1991.12 - 1993.01
Education
Bachelor of Arts - Information & Communication Studies, Public Relations
CALIFORNIA STATE UNIVERSITY, CHICO
Chico, CA12.1988
Skills
- General Office Administration & Clerical Skills
- Event & Activity Planning
- Verbal & Written Communication With All Levels of Management & Personalities
- Schedule & Timeline Management
- Strong Organizational Skills
- Accounts Payable & Accounts Receivable & Billing
- Personnel Records/Documentation & Human Resources Support
- Employee & Volunteer Training
Affiliations
- Parent Council, Bitney Prep High School - Vice President & Secretary 2021-2023
- Del Dayo Elementary School - Classroom Volunteer 2010-2017
- Sacramento Convention & Visitor's Bureau - Member 1997-98
- Meeting Professionals International, Sacramento Chapter - Member 1994-98
- International Association of Business Communicators - Alumni Speaker 1988-89
- Women in Communications, Inc. - Student President 1986-88
AWARDS
- Social Responsibility Award, Henry Schein National Sales Meeting, 2008
Timeline
Event Coordinator (Seasonal Contract)
NEVADA CITY CHAMBER OF COMMERCE
2019.09 - 2019.12
Office Assistant • Support the Director
THE SALVATION ARMY DEL ORO CAMP & CONFERENCE CENTER
2018.05 - Current
Kitchen Assistant (Seasonal Contract)
CAMP AUGUSTA
2018.04 - 2018.09
Marketing/Administrative Assistant
FORE DENTAL CARE
2013.10 - 2016.04
Office Manager/Event Services Consultant
SHERI BERNADETT, DDS, MScD
2011.04 - 2013.09
Field Sales Consultant
HENRY SCHEIN DENTAL
2003.04 - 2011.02
Marketing & Special Events Manager
WEAVE, Inc.
2000.07 - 2003.04
Meeting & Conference Coordinator (limited-term)
CALIFORNIA STATE UNIVERSITY INSTITUTE
1998.01 - 1999.05
Conference Coordinator
AMERICAN INSTITUTE OF ARCHITECTS, CALIFORNIA
1996.08 - 1998.01
Program Coordinator
CALIFORNIA DENTAL ASSOCIATION
1993.04 - 1996.08
Marketing Manager
SIGNAL FEDERAL CREDIT UNION
1991.12 - 1993.01
Bachelor of Arts - Information & Communication Studies, Public Relations
CALIFORNIA STATE UNIVERSITY, CHICO
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