Traci Bodley
Wichita,KS
Summary
Hardworking and passionate job seeker with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
40
40
years of professional experience
Work History
Realtor
Keller Williams Hometown Partners
09.2010 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
Guest Services Team Lead
Target
05.2007 - 08.2010
- Greeted guests upon arrival and offered assistance.
- Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Collaborated with other department leads to enhance overall hotel experience for guests.
- Implemented new procedures to improve efficiency in handling guest inquiries
- Managed the daily operations of the front desk, maintaining organization and smooth workflows.
- Maintained open lines of communication with upper management regarding updates or pertinent information related to the Guest Service Team''s performance.
Tag Office Clerk
Sedgwick County
05.2005 - 05.2007
- Responded to inquiries from callers seeking information.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Provided clerical support, addressing routine, and special requirements.
Collections Coordinator
SCTelcom
04.2002 - 05.2004
- Developed customized payment plans for financially distressed clients, assisting them in meeting their obligations while preserving business relationships.
- Ensured compliance with all relevant regulations and industry standards pertaining to debt collection activities.
- Maintained accurate records of all collection activities, providing regular updates to management on the status of outstanding accounts.
- Collaborated closely with other departments to resolve billing discrepancies or disputes that could lead to late payments or non-payment situations.
- Negotiated settlements with delinquent account holders, securing favorable outcomes for both parties and reducing overall writeoffs.
- Enhanced customer relationships through professional communication and negotiation skills, resolving disputes and ensuring timely payments.
Accounts Receivable Coordinator
Williams Heating And Air
09.1998 - 08.2000
- Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
- Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
- Processed check disbursements and reconciled related ledger.
- Assisted with month-end closing tasks, ensuring timely completion of financial statements.
- Maintained a high level of confidentiality when handling sensitive financial data, ensuring the utmost discretion and professionalism in all dealings with internal and external stakeholders.
- Completed month-end closings with journal entries and reconciling accounts.
- Reduced late payment fees through timely and accurate invoice management.
- Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
Dental Assistant
Dr. Robert Steele
Edmond, OK
08.1984 - 11.1985
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Polished teeth
- Helped with day to day operations
- Prepared patient x-rays and images for dentist review.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Education
High School Diploma -
Gage High School
Gage, OK05.1983
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Tech-savvy mindset
- Professional Communication
- Strong Phone Etiquette
- Reliable
- Trust Worthy
- Leadership Skills
- Customer Service
- Team Oriented
- Attention to Detail
Timeline
Realtor
Keller Williams Hometown Partners
09.2010 - Current
Guest Services Team Lead
Target
05.2007 - 08.2010
Tag Office Clerk
Sedgwick County
05.2005 - 05.2007
Collections Coordinator
SCTelcom
04.2002 - 05.2004
Accounts Receivable Coordinator
Williams Heating And Air
09.1998 - 08.2000
Dental Assistant
Dr. Robert Steele
08.1984 - 11.1985
High School Diploma -
Gage High School
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