Traci Boyd
Apopka,FL
Summary
A solution-driven professional, adept in project management, program and contract administration, compliance monitoring, and client relationship management. Committed improving processes that delivering solutions that meet and exceed expectations through proven ability to prioritize complex workloads. Dedicated to passion for mentoring, training, and empowering teams to achieve outstanding performance.
Overview
20
20
years of professional experience
Work History
Senior Monitoring and Evaluation Coordinator
Orange County Government
05.2022 - Current
- Prepares agreements with nonprofit agencies, manages and tracks agreements for compliance and timeliness.
- Analyze data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by developing and maintaining well-organized documentation systems and updating records accurately as needed.
- Analyze and reconcile reported program and financial data to guarantee contractual compliance.
- Reviews and approves invoices for payments.
- Oversees program performance, outcome monitoring systems and related reporting mechanisms for funded programs and projects.
- Provides technical assistance and consultation to nonprofit agencies and other community stakeholders.
- Conducts research and analysis of County needs assessments to support the Citizens Review Panel's solicitation process.
- Coordinates the development of compliance and performance plans, which establishes procedures for reviewing programs and projects.
- Performs program monitoring for assigned agencies and completes all required reports. May conduct site visits of assigned service categories/agencies.
- Ensures program is using an adequate service delivery model for assigned agencies and/or service categories.
- Reviews for quality control, operational efficiency and program accountability processes to facilitate program monitoring and evaluation.
- Provides training, technical assistance and support to assigned entities. Ensures service provider's compliance with federal, local regulations and contractual requirements.
- Supervises the section’s staff in the performance of their specific duties; prioritizes, assigns and monitors tasks and projects. Responsible for interviewing and training.
Family Services Program Manager
Orange County Government
02.2022 - 05.2022
- Administered contracts with non-profit organizations that have been awarded funding for the provision of social services within Orange County
- Assist grant recipients with regulatory and compliance matters, including auditing and reviewing required reports with supporting documentation
- Assumed leadership and responsibility for the division’s performance measure project which established policies and procedures that assessed the impact of funded programs
- Maintain communication with division and department accounting officials responsible for tracking fiscal performance and invoice processing
- Prepare contracts, contract amendments, task authorizations and change orders
- Conduct site visits for assigned agencies and develop corresponding reports
- Coordinate trainings and participate in meetings and workshops within the division
- Assist with developing award criteria and streamlining the Request for Proposal process for social service programs to ensure maximum productivity and efficiency
- Supervise employees in daily contract administration functions.
Quality Assurance Coordinator
Orange County Government
04.2020 - 02.2022
- Manage contracts with non-profit organizations that have been awarded funding for the provision of social services within Orange County
- Assist grant recipients with regulatory and compliance matters, including auditing and reviewing required reports with supporting documentation
- Manage all aspects of contract execution and related service provision for newly awarded and established grant recipients to ensure contractual compliance
- Assist with the development and implementation of contract monitoring practices and procedures
- Analyze monthly and quarterly programmatic reports for invoice approval
- Prepare contracts, contract amendments, task authorizations and change orders
- Coordinate and participate in meetings, workshops and oral presentations within the division.
Contracts Officer
Miami-Dade County Government
09.2004 - 06.2018
- Provided contract facilitation services to corporations and persons who have been awarded contracts by Miami-Dade County
- Assisted clients in understanding and compliance with required mandates, including submission of reports with supporting documentation
- Managed all aspects of contract implementation and service provision for newly awarded and established agencies
- Consistently communicated with clients to facilitate agreement compliance to ensure successful program implementation as well as future award eligibility
- Assisted clients with the creation and utilization of management tools, including entity and program-specific budgets and operational manuals
- Provided written responses to all governmental inquiries related to funding criteria and client program eligibility
- Trained and assisted new contract personnel with awareness and adherence to County policies and procedures.
Education
MBA - Business Administration And Management
Strayer University – Jack Welch Management Institute
Herndon. VA03.2020
Bachelor of Science - Sociology
Florida Agricultural And Mechanical University
Tallahassee, FL06.2003
Skills
- Standard of Procedures Development
- Oral and Written Communication
- Critical Thinking
- Budgeting and Forecasting
- Supervising and mentoring
- Data Analysis
- Staff Training and Development
- Work Planning and Prioritization
- Project Coordination and Management
- Customer Relationship Management (CRM)
Websites
Timeline
Senior Monitoring and Evaluation Coordinator
Orange County Government
05.2022 - Current
Family Services Program Manager
Orange County Government
02.2022 - 05.2022
Quality Assurance Coordinator
Orange County Government
04.2020 - 02.2022
Contracts Officer
Miami-Dade County Government
09.2004 - 06.2018
MBA - Business Administration And Management
Strayer University – Jack Welch Management Institute
Bachelor of Science - Sociology
Florida Agricultural And Mechanical University
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