Traci Britton
Folsom,CA
Summary
Detail-oriented and results-driven Sales Operations Analyst with 5+ years of experience in sales operations, data analysis, forecasting, and territory management within Oracle. Adept at leveraging sales tools, financial analysis, and process improvements to drive performance. Skilled in delivering accurate pipeline and sales data to Sales GVP leaders, supporting strategic decision-making. Strong problem-solving and critical-thinking abilities, with excellent communication and interpersonal skills to build relationships at all levels. Proficient in CRM/ERP Oracle Sales Cloud platforms, Excel, PowerPoint, and QuickBooks. Self-motivated and capable of managing multiple priorities in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Administrative Bookkeeper
GB Tile and Stone
10.2020 - Current
- Manage AP/AR, ensuring accurate invoicing, payments and reconciliations
- Reconcile bank and credit card statements in QuickBooks to ensure accurate financial records
- Maintain general ledger and ensure accurate categorization of transactions
- Ad-Hoc requests for employee/business documentation by gathering, verifying and updating records to ensure compliance while maintaining confidentiality
- Ensured compliance with tax regulations by preparing and submitting required documentation accurately and within deadlines.
- Supported audit preparations by gathering necessary documentation and responding promptly to auditor inquiries, facilitating a smooth process.
RGBU Sales Operations Analyst
Oracle
12.2014 - 10.2020
- Partnered with Sales GVP and leadership teams to drive sales performance improvements and operational efficiency
- Led the RGBU territory planning process and oversaw ongoing territory management, ensuring accurate and well-structured assignments
- Drove complete sales plan acceptance annually through proactive follow-up and support
- Managed sales forecasting, pipeline reviews, and KPI data analysis to identify trends and gaps
- Led the implementation and adoption of sales tools, processes, and reporting dashboards for the sales team
- Provided operational support to newly hired sales team members using corporate training and available resources, ensuring alignment with Oracle and RGBU sales initiatives
- Oversaw teaming agreements, Mega Deal approvals, assessed SPIF eligibility, and managed various sales-related processes
- Acted as a liaison between sales and internal departments to streamline approvals and ensure compliance
- Collaborated cross-functionally with Sales, Finance, HR, Contracts, and other groups to support with research and contribute to the development and execution of new processes and procedures
NA Sales Compensation Analyst
Oracle
03.2013 - 12.2014
- Managed commission and incentive payments for sales teams, ensuring accuracy and compliance
- Managed sales hierarchy setup and audits to maintain proper commission allocation
- Provided training to sales representatives on compensation processes and reconciliation
- Partnered with finance teams to resolve sales credit and commission issues
Consolidated Billing & Accounting Analyst
PrO Unlimited
02.2007 - 03.2013
- Processed weekly invoices, managed AR/AP, and ensured billing accuracy for major accounts
- Provided financial reporting and collaborated with management on revenue tracking
Education
Associate of Arts Degree - Fashion Design
The Fashion Institute of Design & Merchandising
Los Angeles, CA01-2004
Skills
- Forecasting and Pipeline Management
- Territory Management and Planning
- Data Analysis & Reporting
- CRM & ERP Software: Oracle Sales Cloud; SMC, OFA, OBI SI_DV
- Advanced Excel and PowerPoint Skills
- QuickBooks Proficiency
- PeopleSoft
- Process Improvement & Compliance
- Deadline Driven
- Strong Communication & Presentation Skills
- Sales Training
- Analytical and Critical Thinking
- Detail-Oriented
- Interpersonal Skills
- Strong Collaboration Skills
Accomplishments
- Territory Optimization: Optimized RGBU territory management by refining account assignments, eliminating overlaps, and ensuring equitable distribution of sales coverage. Collaborated with sales leadership to implement strategic territory adjustments, improving sales efficiency and alignment with business goals.
- KPI Opportunity Integrity: Managed KPIs for opportunity reporting to ensure data quality. Regularly updated opportunities and collaborated with sales management to maintain accurate and reliable data for forecasting and decision-making.
- Onboarding Training: Increased OSC sales tool adoption by providing training and support, ensuring effective utilization of Oracle Sales Cloud and other sales tools for new hires.
Timeline
Administrative Bookkeeper
GB Tile and Stone
10.2020 - Current
RGBU Sales Operations Analyst
Oracle
12.2014 - 10.2020
NA Sales Compensation Analyst
Oracle
03.2013 - 12.2014
Consolidated Billing & Accounting Analyst
PrO Unlimited
02.2007 - 03.2013
Associate of Arts Degree - Fashion Design
The Fashion Institute of Design & Merchandising
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