Traci De Oliveira

Salinas,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

years of professional experience

Work History

Person Center Specialist

Gateway Center Of Monterey

08.2022 - Current

Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Served as a role model for staff in demonstrating compassionate care practices that prioritize respect for each individual''s dignity and rights.

Administrative Assistant

Community Hospital Of The Monterey Peninsula

04.2007 - 04.2021

Greeted visitors and initiated triage processes for clients to streamline patient flow.
Managed office bookkeeping with insurance billing and patient payments.
Acted as a liaison between physicians, nurses, case managers, social workers, and other healthcare professionals to ensure seamless coordination of care.
Prepared and processed patient referrals and transfer requests.
Utilized electronic health records systems for accurate documentation and data entry, minimizing errors and improving patient record management.
Gained extensive knowledge in data entry, analysis and reporting.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Contributed to the improvement of interdepartmental communication by serving as a liaison between radiology and other hospital departments.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Education

High School Diploma -

Seaside High School

Seaside, CA

06.2001

Skills

Project Schedule Coordination
Multi-Line Phone Systems
Documentation and Recordkeeping
Administrative Support
Meticulous attention to detail

Epic Systems
Patient Scheduling Expertise
Insurance Authorizations
Organization and Time Management

Timeline