Summary
Overview
Work History
Education
Skills
Timeline
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Traci Flitsch

Racine,WI

Summary

Experienced Business owner with over 6 years of experience in residential cleaning. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Overview

9
9
years of professional experience

Work History

Businesss Owner

Absolute Cleaning
01.2016 - Current
  • Built and deployed operational procedures, training programs and administrative systems
  • Trained and developed 5 team members throughout 4-year business history.
  • Maintained motivated and well-paid sales team by calculating commission payments on time.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Consulted with customers to assess needs and propose optimal home-care solutions.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Trained and motivated 5 employees to perform daily business functions, including attention to detail and efficiency .
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across residential cleaning operations.
  • Maintained up-to-date administrative records to monitor operational conditions.

Education

High School Diploma -

William Horlick High School
Racine, WI
06.2000

Some College (No Degree) - Psychology

University of Stevens Point Wisconsin
Stevens Point

Skills

  • Effective owner communication
  • Homeowner relations
  • Budget and records management
  • Bloodborne Pathogen training
  • Sales presentations
  • Privacy and confidentiality
  • Payment coordination
  • Inspection procedures
  • Schedule coordination
  • Customer assistance
  • Educational support
  • Evaluations
  • Workplace safety
  • Coaching and mentoring
  • Payment collection and processing

Timeline

Businesss Owner

Absolute Cleaning
01.2016 - Current

High School Diploma -

William Horlick High School

Some College (No Degree) - Psychology

University of Stevens Point Wisconsin
Traci Flitsch