Traci Forbes
Prairieville,LA
Summary
Experienced in high-paced environments, developed strong organizational and multitasking abilities in collaborative setting. Transitioning into new field, leveraging skills in project management and communication. Aiming to bring meticulous attention to detail and resourcefulness to new and challenging role. Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Overview
10
10
years of professional experience
Work History
UM Coordinator 2| Team Lead
Humana
10.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
Office Manager
Fertility Answers
10.2021 - 10.2022
- Oversees all financial operations, including billing and coding.
- Authorizes all surgeries for patients and approvals for all procedures through insurance.
- Communication with patients, physicians, insurance companies and third party administrators on billing issues.
- Ensuring timely and accurate payment of claims to providers by submitting them to insurance companies for approval.
- Communicating with patients regarding their account status and explaining any discrepancies or denials in their bill.
Precertification Coordinator
Baton Rouge Orthopaedic Clinic
09.2017 - 10.2021
- Schedule and precertify surgeries for over 30 doctors at a fast paced hospital.
- Answer nurses and patients questions regards their precertification process.
- Provide medical coding and billing to over 50 insurance companies.
Office Manager
Dutchtown Physical Therapy
01.2015 - 09.2017
- Handled all front office duties including pre-certification of insurance for patients including billing different insurance companies.
- Answered telephone call and handled all scheduling of the clinic.
- Filing of patients paperwork.
- Assisting of patients in completing their exercises.
Education
Cosmetology License - Cosmetology
Aveda Cosmetology School
Baton Rouge, LA02.2008
High School Diploma -
Dutchtown High School
Geismar05-2006
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Presenting ideas and plans
- Process improvement
- Strategic planning
- Operations management
- Team oversight
Timeline
UM Coordinator 2| Team Lead
Humana
10.2022 - Current
Office Manager
Fertility Answers
10.2021 - 10.2022
Precertification Coordinator
Baton Rouge Orthopaedic Clinic
09.2017 - 10.2021
Office Manager
Dutchtown Physical Therapy
01.2015 - 09.2017
Cosmetology License - Cosmetology
Aveda Cosmetology School
High School Diploma -
Dutchtown High School
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