Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Traci Franks

Davis,OK

Summary

Organized and highly motivated employee eager to apply time management and organizational skills in various environments. Seeking employment as a Regulatory Specialist and looking for opportunities to expand skills while facilitating company growth.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Associate Director Financial Aid

Vaughn College
Flushing, NY
12.2021 - Current
  • Ensure adherence to regulations while administering Title IV financial aid programs.
  • Monitor budgets, provide financial aid related advisement, and establish policies and procedures in compliance with current federal, state and institutional guidelines.
  • Coordinate, plan and oversee the application and award processes of financial aid for undergraduate and graduate students.
  • Provide guidance and support to staff in order to maximize their performance.
  • Collaborate with students and parents from diverse backgrounds to navigate the FAFSA process.
  • Monitor changes in legislation that affect the administration of student financial aid programs.

Independent Financial Aid Consultant

ProEducation Solutions
Sarasota, FL
05.2020 - 12.2021
  • Contracted as an independent consultant with various schools, predominantly at Vaughn College.
  • Assisted in Title IV federal aid processing
  • Packaged financial aid for current and potential students
  • Ensured accurate auditing and verification processes for Title IV federal aid programs such as Pell Grants and Direct Loans.
  • Reviewed existing policies and procedures and suggested improvements where necessary.

Director of Financial Aid

Murray State College
Tishomingo, OK
03.2018 - 12.2021
  • Maintained the integrity of the financial aid program by administering federal, state, and institutional funds in accordance with regulations.
  • Monitored budgets and provided financial aid related advisement while establishing policies and procedures compliant with federal, state, and institutional guidelines.
  • Directed the coordination, planning, and oversight of financial aid application and award operations for undergraduate students. Managed a team consisting of two full-time Financial Aid Counselors and one full-time Financial Aid Assistant.
  • Conducted training sessions for staff members on new systems or procedures relating to financial aid services.
  • Collaborated with other departments on campus to develop strategies for improving service delivery to students.
  • Provided guidance and support to staff members regarding financial aid processes, procedures, policies and regulations.
  • Assessed student needs through individual meetings, phone calls or emails.
  • Monitored changes in legislation that affect the administration of student financial aid programs.
  • Responded promptly to inquiries from students, faculty, staff or parents regarding the availability of financial aid resources.
  • Ensured compliance with relevant laws governing Title IV programs as well as other applicable regulations.

Student Financial Services Counselor

Oklahoma Baptist University
Shawnee, OK
06.2014 - 03.2018
  • Evaluated students' needs and eligibility for financial aid from various sources including government, university, and private parties.
  • Reviewed financial aid applications for accuracy
  • Provided instruction to families regarding loan payback options
  • Assisted in oversight and maintenance of all financial aid programs
  • Counseled and advised students, prospective students and their parents who are applying for Financial Aid
  • Kept detailed records and documentation on individual student applicants assigned to my supervision
  • Maintained compliance with state and federal regulations as they pertained to student financial assistance
  • Participated in on-campus and off-campus workshops designated to training purposes for Financial Aid

Bursar Assistant

Oklahoma Baptist University
Shawnee, OK
03.2006 - 05.2014
  • Responsible for creating and processing billing statements, accounts receivable for student accounts, and developed detail codes, funds, tables, and accounting rules for data systems.
  • Answered incoming calls, responded to emails, faxes and other inquiries from students and parents.
  • Entered data into databases accurately and efficiently.

Education

Bachelor of Interdisciplinary Studies -

Oklahoma Baptist University
05.2015

Skills

  • Ellucian Banner Software
  • Powerfaids Software for Financial Aid integrated with Poise
  • Powerfaids Software for Financial Aid integrated with Sonis
  • Managerial Experience
  • MS Office

Accomplishments

  • Member of Banner Finance Implementation Committee
  • Promoted within Oklahoma Baptist University
  • Appointed member of Employee Grievance Committee
  • National Association of Student Financial Aid Administrators Credentials
  • Past Treasurer and past Secretary for Oklahoma Association of Student Financial Aid Administrators

Certification

NASFAA Credentials

Need Analysis: Federal and Institutional Methodology (May 15, 2017)

Return of Title IV (May 15, 2017)

Federal Pell Grants and Iraq and Afghanistan Service Grants (May 12, 2017)

Direct Loan Program (May 11, 2017)

Cost of Attendance (May 10, 2017)

Satisfactory Academic Progress (March 17, 2017)

Student Eligibility (March 16, 2017)

Application Process (December 20, 2016)

Verification (June 15, 2016)

Professional Judgment (June 13, 2016)

Timeline

Associate Director Financial Aid

Vaughn College
12.2021 - Current

Independent Financial Aid Consultant

ProEducation Solutions
05.2020 - 12.2021

Director of Financial Aid

Murray State College
03.2018 - 12.2021

Student Financial Services Counselor

Oklahoma Baptist University
06.2014 - 03.2018

Bursar Assistant

Oklahoma Baptist University
03.2006 - 05.2014

Bachelor of Interdisciplinary Studies -

Oklahoma Baptist University

NASFAA Credentials

Need Analysis: Federal and Institutional Methodology (May 15, 2017)

Return of Title IV (May 15, 2017)

Federal Pell Grants and Iraq and Afghanistan Service Grants (May 12, 2017)

Direct Loan Program (May 11, 2017)

Cost of Attendance (May 10, 2017)

Satisfactory Academic Progress (March 17, 2017)

Student Eligibility (March 16, 2017)

Application Process (December 20, 2016)

Verification (June 15, 2016)

Professional Judgment (June 13, 2016)

Traci Franks