Microsoft Office Suite
TRACI G. HIGBEE
OVERLAND PARK,KS
Summary
Experienced office supervisor and executive assistant with a proven track record in supporting senior management to achieve organizational goals. Demonstrates exceptional organizational skills and attention to detail, ensuring seamless coordination of schedules, travel, and presentations. Committed to enhancing customer service and client satisfaction through effective communication and proactive problem-solving. Skilled in coaching and collaboration, fostering a supportive work environment that drives team success.
Overview
26
26
years of professional experience
Work History
Office Supervisor / Executive Assistant
Grant Thornton Advisors LLC
Overland Park, KS
01.2015 - Current
- Support local office leadership and Market Managing Partner with travel, expenses, calendaring, presentations and other tasks as needed
- Arrange payment for invoices for local office via the Ariba network
- Work closely with other office managers to bring about the best service possible for my local office and company
- Conduct 1:1 coaching sessions with coachees to assess their career goals, strengths and areas for development
- Ensured that appropriate personnel coverage is available in the office each day
- Manages office facilities to ensure issues are dealt with in an efficient and timely manner
- Assist in planning local events both internal and external, securing venues and arrange for payments
- Composes monthly office newsletter
- Compliance Auditor, approving expense reports for the entire Transformation division of ~300 employees
- Arrange for travel visas for executives’ travel
- Supply tracking and ordering
- Train new employees on expense and time entry
- CPE administrator for Transformation group
- Assist P&C in onboarding documents, background tracking and creating employee files
- Coordinated the closing of our local office for integration to another local office
Administrative Assistant Sr.
UMB Bank N.A.
Kansas City, MO
01.2014 - 01.2015
- Support 4 executives in the Institutional Asset Management division
- Book weekly travel
- Arrange conference calls and meetings with very senior level bank executives
- Extensive expense reconciling
- Document creation, editing and proof reading
- Large off-site meeting coordination
- Supply tracking and ordering
- Answer incoming calls for local executives
Executive Assistant
Accenture
Overland Park, KS
01.2011 - 01.2014
- Supported 10 Managing Directors / consultants located across the country in varying industries (virtually and in person)
- Booked complex travel, both international and domestic
- Coordinated conference calls, video conferences or data conferences occasionally involving a global audience
- Arranged for travel visas for executives travel to other countries
- Intensive calendar management / diary activity, including coordination of appointments for executives as well as extensive rescheduling, via MS Outlook
- Conducted complex research for Local Market Initiatives utilizing a variety of research tools to provide executives with contact and company information
- Document creation, editing and proof reading
- Time and Expense reporting
- Intricate meeting planning determining venue, working with the event planning team to coordinate all aspects of the meeting. Other tasks may include sending out invitations, checking participant availability, assisting with lodging, air and ground transportation, document preparation (agendas, presentations, etc.) coordination of guest speakers, creating name badges, etc.
- Trained incoming new hire executive assistants and reported to leadership on their progress
Administrative Assistant III
BRR Architecture
Merriam, KS
01.2003 - 01.2011
- Generated AIA Contracts based upon project manager suggestions/comments
- Coordinated and revised project specifications for over 140 projects throughout tenure
- Revised all departmental documents and forms to meet changing requirements
- Maintained department project calendar and tracked completion or timeline adjustments
- Scheduled all travel arrangements for Managing Partner / V.P.
- Prepared all weekly 'Work In Progress' reports for Project Managers utilizing Dashboard accounting software
- Maintained current building prototype architectural drawing library
- Facilitated all departmental shipping requirements
- Contacted city / state jurisdictions to identify legal permit requirements
Inside Sales Administrator
DIT-MCO International
Kansas City, MO
01.1999 - 01.2003
- Composed all correspondence for Manager of Contract Services
- Keyed all orders for Sales and Customer Engineer Department with a high accuracy rate
- Prepared and audited all invoices for all service calls, exchanges and repairs
- Composed customs documents, paperwork and invoicing for all shipments being sent to Canada and Mexico
- Prepared all software licenses for domestic and foreign systems
- Issued control memos for internal process changes of schematic design
- Liaison between DIT-MCO and the buyers of our customers
- Responded to customer inquiries for parts in writing and over the phone
- Completed all annual supplier certifications and representations
Education
Associate of Arts -
Johnson County Community College
Overland Park, KS05-2009
Skills
- Microsoft Office Suite proficiency
- Technical document coordination
- Administrative support
- Basic accounting
- Customer service
- Employee training and supervision
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceCareer advancementCompany CultureQuote
Today’s a good day to have a good day
Unknown
Software
Ariba
Chrome River
Concur
Timeline
Office Supervisor / Executive Assistant
Grant Thornton Advisors LLC
01.2015 - Current
Administrative Assistant Sr.
UMB Bank N.A.
01.2014 - 01.2015
Executive Assistant
Accenture
01.2011 - 01.2014
Administrative Assistant III
BRR Architecture
01.2003 - 01.2011
Inside Sales Administrator
DIT-MCO International
01.1999 - 01.2003
Associate of Arts -
Johnson County Community College
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