Summary
Overview
Work History
Education
Skills
Timeline
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Traci Goddard

Falls City,NE

Summary

Dynamic Retail Merchandising Specialist with a proven track record at Premium Retail, excelling in stock control and customer service. Successfully boosted sales through strategic inventory management and engaging displays. Recognized for strong problem-solving abilities and fostering teamwork, ensuring optimal product visibility and customer satisfaction.

Overview

19
19
years of professional experience

Work History

Retail Merchandising Specialist

Premium Retail
01.2018 - 11.2020
  • Collaborated with cross-functional teams to execute successful promotional events, driving foot traffic and sales growth.
  • Established positive relationships with Walmart to ensure timely delivery of products and resolve any issues that arose during shipment or stocking process.
  • Utilized company software for inventory tracking, pricing updates, and order placement – ensuring accuracy at all times.
  • Boosted sales by maintaining optimal inventory levels, timely restocking, and organized displays.
  • Demonstrated adaptability by quickly shifting focus from one task or department to another when needed based on business demands.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.

Online Grocery Associate

Walmart
01.2018 - 02.2018
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.

Manager

Good Times Bar and Grill
08.2003 - 10.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Grain Clerk

Frenchman Valley Farmers Coop
11.2001 - 08.2003
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.

Education

Associate of Science - Paralegal Studies

McCook Community College
McCook, NE
05-1996

High School Diploma -

Wauneta-Palisade High School
Wauneta, NE
05-1993

Skills

  • Brand awareness
  • Store layout
  • Stock control
  • Plan-o-gram creation
  • Interior and exterior displays
  • In-store support
  • Teamwork
  • Quick learner
  • Customer service
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Excellent communication

Timeline

Retail Merchandising Specialist

Premium Retail
01.2018 - 11.2020

Online Grocery Associate

Walmart
01.2018 - 02.2018

Manager

Good Times Bar and Grill
08.2003 - 10.2016

Grain Clerk

Frenchman Valley Farmers Coop
11.2001 - 08.2003

Associate of Science - Paralegal Studies

McCook Community College

High School Diploma -

Wauneta-Palisade High School
Traci Goddard