Summary
Overview
Work History
Education
Skills
Timeline
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Traci Granger

Saint Louis,MO

Summary

Dynamic and results-driven professional with experience as a Medical Assistant at Willowbrook Medical Center, excelling in patient assessments and effective communication. Proven ability to enhance patient care through compassionate support and skilled specimen collection, contributing to improved operational efficiency and patient satisfaction. Recognized for fostering collaborative environments and delivering high-quality clinical care.

Overview

25
25
years of professional experience

Work History

Merchandising Specialist

Premium Retail Services Inc
Saint Louis, MO
02.2023 - Current
  • Executed routine inventory assessments to ensure precise stock levels.
  • Oversaw consistent inspection of store shelves to guarantee product availability, restocking and rotating merchandise when required.
  • Optimized and organized display cases, shelves, and aisles.
  • Generated reports detailing current stock levels, sales figures, markdown information.
  • Formulated merchandising plans based on customer buying habits and industry trends...
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Arranged displays in alignment with company standards and specifications.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Organized pricing and informative signage to enhance displays and highlight items.
  • Facilitated planogram execution in collaboration with store management.
  • Resupplied shelves with updated merchandise in visually appealing displays to enhance sales
  • Inspected shelves and product cases for expired stock to eliminate outdated items.s.
  • Constructed product displays and positioned relevant signage for merchandise.
  • Rated a five star employee

Driver

Lyft
Saint Louis, MO
03.2018 - 03.2023
  • Coordinated transportation for customers without vehicle access or needing travel between locations.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Maintained adherence to all necessary traffic laws, standards, and defensive driving methods,
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Optimized time management during multiple stops along designated routes.
  • Followed company policies and procedures concerning safety and security standards.
  • Facilitated luggage loading and unloading for passengers.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Maintained delivery schedules without compromising safety.

Medical Assistant

Willowbrook Medical Center
Saint Louis, MO
01.2000 - 01.2018
  • Communicated patient messages to physicians regarding concerns, condition updates, or refill requests to improve treatment efficacy
  • Maintained cleanliness and organization of examination rooms, ensuring stocking of necessary supplies for incoming patients.
  • Performed vital laboratory tests, including urinalysis and blood glucose levels, under supervision of physician or registered nurse.
  • Managed patient callbacks and fulfilled phone-in prescription refill requests.
  • Modified dressings on wounds to lower infection probability and track recovery outcomes.
  • Collected samples from patients for laboratory analysis.
  • Managed phone inquiries, coordinated appointment schedules, and enhanced patient flow while professionally greeting visitors.
  • Executed routine laboratory tests and sample analyses to monitor diseases.
  • Administered injections, medications and treatments as directed by the physician.
  • Communicated with pharmacies for submission and replenishment of patients' prescriptions.
  • Assisted medical staff in performing minor surgical procedures.
  • Facilitated support and guidance for colleagues to foster a collaborative work environment.
  • Administered EKGs, spirometry tests, audiograms, and an array of diagnostic assessments as specified by physician.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Documented notes during patient visits.
  • Assisted back office patient processes to reduce office wait times.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Register new patients within practice management software, confirming accurate demographic data input.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.

Education

Mo College
St Louis, MO
06-1992

Skills

  • Patient care
  • Vital signs monitoring
  • Specimen collection
  • Customer service
  • Appointment scheduling
  • Communication skills
  • Phlebotomy techniques
  • Patient scheduling
  • Pulmonary evaluation
  • Client support services
  • Vaccine administration
  • Preparing specimens and samples
  • Triage management
  • Women’s health practices
  • Wound care dressings
  • Patient evaluation
  • electrocardiograms

Timeline

Merchandising Specialist

Premium Retail Services Inc
02.2023 - Current

Driver

Lyft
03.2018 - 03.2023

Medical Assistant

Willowbrook Medical Center
01.2000 - 01.2018

Mo College

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